Assistant Director, Personal Lines Product Research
About The Position
Are you energized by turning data into decisions that shape products used by millions of customers? Our Coverage A Product Design and Development team is hiring a Consultant or Assistant Director to help ensure our customers have the right coverage at every stage of their policy. Coverage A (dwelling coverage) is central to how we protect our policyholders' homes. Our team owns Coverage A determination and experience across all channels and transaction types — spanning dwelling feature collection in the quoting application, third-party vendor Replacement Cost Estimate (RCE) calculations, and more! In this role, you'll identify opportunities to improve the Coverage A determination experience through in-depth research and analysis, directly influencing our go-to-market design. This is high-visibility, high-impact work that meaningfully drives value for both our customers and our business. Please note: This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion.
Requirements
- Bachelor's degree in mathematics, economics, statistics, or other quantitative field
- Minimum 4 year's relevant work experience, typically 6 years.
- Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
- Must have strong planning, organizational, analytical, decision making and communication skills.
Nice To Haves
- Master's degree beneficial.
- Experience managing projects preferred.
- Intellectual curiosity — eager to tackle large, ambiguous, complex problems and uncover new opportunities.
- Product and project management experience — with manager support, successfully managed projects from concept to implementation.
- Analytical and technical proficiency — gather, interpret, and evaluate data across multiple quantitative and qualitative sources, with hands-on skills in SAS and/or Snowflake.
- Strong communication skills — clearly articulate insights and complex concepts, in verbal, written, and slide format, to executive-level audiences.
- Self-motivation — highly organized, take initiative, and follow through proactively.
- A collaborative approach — contribute to a dynamic, inclusive culture within your team and across partner teams.
Responsibilities
- Develop subject-matter expertise in property and specialty Replacement Cost Estimate and Coverage A product features.
- Conduct complex analyses under general direction — independently querying data, building tools for team use, and performing technical and analytical assessments of product features and key performance metrics.
- Lead and project-manage initiatives with manager guidance, partnering with Risk Analytics, State Management, Distribution, Technology, Policy & Production Support, and other cross-functional teams to design and implement changes.
- Synthesize research and analysis into insights and actionable recommendations that shape product design and strategy.
- Regularly present insights and recommendations to Product and Distribution leadership and cross-functional teams.
- Gather external research — including competitive intelligence and insights from vendors, market research teams, and other functional areas.
- Serve as a resource for less-experienced analysts and mentor interns or rotational analysts as needed.
Benefits
- Comprehensive benefits
- Workplace flexibility
- Professional development opportunities
- Opportunities provided through our Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
