Assistant Director of Support Services-Administration Building

Fort Bend County • Richmond, TX

3d • $45 - $57 • Hybrid

About The Position

Fort Bend County is seeking an Assistant Director of Support Services to join their Administration Building team. This role serves as a key member of the Library Executive Leadership Team, participating in strategic planning and organizational decision-making. The position involves developing and implementing operational strategies, providing leadership and supervision to managers and staff, and establishing performance expectations. The Assistant Director will oversee various support service functions including facilities operations, maintenance, fleet operations, safety and security, procurement, logistics, and administrative support. They will also be involved in capital planning, financial management, collaboration with county departments, and using data for continuous improvement. This role requires a Master's degree and significant progressive leadership experience in operations, administration, or related fields, with a strong preference for experience in public libraries or local government.

Requirements

• Master's degree required in business administration, Public Administration, Library Administration, Operations Management, or a related field.
• Minimum of seven (7) years of progressively responsible leadership experience in operations, administration, facilities, support services, or related areas.
• Minimum of three (3) years of supervisory or management experience.

Nice To Haves

• Experience managing multiple projects, budgets, and teams in a complex organization preferred.
• Master’s degree in public administration, Business Administration, Library Science, or related field preferred.
• Experience in public libraries, local government, or multi-site organizations strongly preferred.
• Experience overseeing facilities or capital projects preferred.

Responsibilities

• Serves as a member of the Library Executive Leadership Team and participates in strategic planning and organizational decision-making.
• Develops and implements operational strategies that support the library system’s mission, vision, and strategic goals.
• Provides leadership, coaching, and supervision to managers and staff within assigned departments.
• Establishes performance expectations and evaluates staff performance.
• Develops and implements policies, procedures, and operational standards.
• Leads change initiatives and fosters a culture of continuous improvement.
• Oversees support service functions including facilities operations, maintenance coordination, fleet operations, safety and security, procurement, logistics, and administrative support services.
• Coordinates and monitors maintenance and repair activities for library facilities and infrastructure.
• Ensures facilities meet safety, accessibility, and regulatory compliance requirements.
• Oversees system-wide operational contracts and vendor relationships.
• Coordinates emergency preparedness and business continuity planning efforts.
• Develops and monitors operational service standards and performance measures.
• Assists in planning, development, renovation, and construction projects for library facilities.
• Collaborates with county departments, architects, contractors, and consultants on capital improvement initiatives.
• Monitors project timelines, budgets, and deliverables.
• Supports long-range facilities planning and growth initiatives.
• Develops and administers departmental budgets.
• Monitors expenditures and ensures responsible fiscal management.
• Participates in procurement processes and contract negotiations.
• Identifies opportunities for cost savings and operational efficiencies.
• Works collaboratively with library leadership and county departments.
• Represents the library at county meetings, committees, and community events.
• Establishes productive relationships with vendors, contractors, and external partners.
• Responds to operational concerns and service issues as needed.
• Uses operational metrics and performance data to evaluate services and identify areas for improvement.
• Prepares reports, presentations, and recommendations for leadership and governing bodies.
• Implements best practices and innovative approaches to improve operational effectiveness.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager