Assistant Director of Student Support & Accessibility

Ivy Tech Community College • Sellersburg, IN

3d • Onsite

About The Position

The Assistant Director of Ivy Cares and Disability Support Services provides comprehensive, student-centered support through a holistic case management approach that addresses both academic and non-academic barriers to student success. This role designs and implements accommodations for students with documented accessibility needs while also connecting students to essential campus and community resources. The position involves working closely with students to identify challenges, develop individualized support plans, and empower self-advocacy. The Assistant Director collaborates with faculty and staff to ensure appropriate implementation of accommodations and promotes inclusive practices that support student persistence, retention, and overall well-being. In addition, this role supports students facing personal, financial, and social challenges through non-clinical crisis intervention and resource navigation. The Assistant Director advises and supports special populations, including historically underserved and underrepresented students, first-generation students, and low-income students, ensuring equitable access to opportunities and services. The role also includes utilizing data and system reporting to assess program effectiveness, inform decision-making, and contribute to continuous improvement efforts.

Requirements

• Bachelor’s degree in Social Work, Higher Education, Secondary Education, College Student Personnel, or a related field required
• One to two years of experience in a related field
• Strong verbal and written communication skills
• Proficiency in administrative and computer systems
• Ability to remain composed and effective in high-stress or complex situations
• Ability to work collaboratively in a team environment
• Strong interpersonal skills with the ability to build partnerships across campus and within the community
• Demonstrated commitment to fostering an inclusive environment that reflects the diversity of the student population

Responsibilities

• Coordinate, implement, and monitor accommodations and support services for students in alignment with applicable federal regulations, including Section 504 of the Rehabilitation Act and the Americans with Disabilities Act.
• Review documentation and determine appropriate, reasonable accommodations based on individual student needs.
• Meet with students to conduct intake, develop individualized support plans, and monitor progress toward academic and personal goals.
• Provide ongoing case management support that promotes student retention, persistence, and success.
• Serve as an advocate and liaison for students, supporting communication and collaboration with faculty, staff, and external partners.
• Support faculty in understanding and implementing accommodations and inclusive practices.
• Facilitate student access to campus and community resources, including basic needs support, mental health resources, and academic assistance.
• Assist students in developing self-advocacy skills and navigating institutional systems.
• Provide non-clinical crisis intervention and support for students experiencing personal or situational challenges.
• Collaborate with the Behavioral Intervention Team to support students of concern.
• Maintain accurate and timely case notes and documentation within electronic student record systems.
• Train and support students in the use of assistive technology and other accessibility tools.
• Build and maintain strong relationships with community agencies and campus partners.
• Assist in the development and coordination of programs and initiatives that increase student access to resources.
• Support faculty and staff in identifying and responding to student needs.
• Contribute to the assessment, evaluation, and continuous improvement of programs and services through data collection and analysis.
• Foster an inclusive, supportive environment where all students feel valued, respected, and empowered.
• Other duties logically associated with this position may be assigned.
• All responsibilities will be conducted in accordance with FERPA, applicable regulations, and professional standards.

Benefits

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities
• Generous paid time off, including vacation, sick leave, holidays, and winter recess
• Flexible work arrangements where available
• Paid childbirth recovery leave (8 weeks)
• Paid parental leave (4 weeks)
• Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transportation, and various retail services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level