Assistant Director of Student-Athlete Academic Services

Creighton University • Omaha, NE

4h • Onsite

About The Position

This position provides academic services for student-athletes through the Parker Academic Resource Center (PARC) in the Athletic Department. The position reports to the Associate Athletic Director of Student-Athlete Support Services. Duties include but are not limited to academic counseling and academic progress monitoring, coordination of tutoring services for student athletes, enrollment assistance, report generation (grades and statistics, academic awards, etc.), meeting with prospective student-athletes on recruiting visits, and programing for student athletes. This position maintains close liaison with Creighton athletic administrators, coaching staffs, faculty, and campus academic support areas. This position is a 12-month, non-tenure track, exempt position. This position will work with women's soccer and men's basketball.

Requirements

• Master of Arts or Science in education, counseling, sport management/administration, or a related degree program.
• 3+ years of experience working in a higher education setting, preferably in an academic support unit for student-athletes at the NCAA Division I level.
• Experience interacting successfully with student-athletes, faculty, and coaching staffs.
• Demonstrated working knowledge of NCAA rules and regulations.
• Knowledge/experience in computerized student records; familiarity with spreadsheets.
• Ability to multi-task and work under tight timelines.

Nice To Haves

• Demonstrated integrity and confidentiality.
• Strong public relations, organizational, and program management skills.
• Ability to work weekends and evening hours on a regular basis.
• Ability to travel periodically.
• Must be eligible for N4A membership.

Responsibilities

• Monitor and support academic progress of student-athletes, including developing strong working relationships, assisting in development aligned with university mission, meeting individually to help develop strategies, communicating with support staff and coaching staffs, utilizing online course platform to monitor at-risk student-athletes, monitoring academic eligibility and progress towards degree, coordinating and overseeing proctoring of exams, coordinating with Student Accessibility Services, creating and distributing missed class travel letters, providing advocacy by communicating with faculty and administration, generating and distributing weekly academic reports to coaches, and communicating important information regarding student athlete support services.
• Serve as a resource for coaches, prospective student-athletes, and parents during the recruitment process by creating and providing academic-specific recruiting materials, meeting with recruits and families during campus visits, and advising on AP and dual enrollment courses.
• Assist director of academic services and compliance staff with the certification of NCAA eligibility and Academic Progress Rate (APR).
• Support Director of Academic Services and Executive Staff in programming related to Summer Bridge, Orientation, The Billy’s, Student Athlete Fall Kickoff, Student Athlete Senior Luncheon, Senior Letter ordering/distribution, and award programming honoring academic achievement.
• Support the growth of student-athletes by organizing and promoting programming related to community service, civic engagement, education on diversity, equity, inclusion, and other intercultural issues, career counseling, and mental health awareness.
• Support the coaches, student-athletes, and families with the student-athlete’s process of applying to, being accepted to, and enrolling at Creighton University.
• Serve as a secondary sport administrator/supervisor as assigned by athletic director.
• Serve/lead departmental and institutional committees as requested by supervisor and athletic director.
• Manage and support the Athletic Tutor Program, including collaboration with faculty and staff to identify tutor candidates, working with student athletes and tutors to ensure compliance, monitoring usage of tutorial services, creating and expanding tutor services, and identifying and promoting athletic tutors for elevated positions.
• Manage the physical space of the Parker Family Academic Resource Center, including reserving study areas, managing technology, and scheduling the space.
• Manage the development, implementation, training, and troubleshooting of all software and technology related to academic services and academic success.
• Generate and distribute semester grade reports and statistics to coaches, sport supervisors, compliance, and sports information.
• Collaborate with Student Success Center to share and trade student tutors.
• Interview, hire, and retain 30 to 40 student athletic tutors.
• Work with Human Resources, Student Employment Office, and Payroll to ensure compliance with hiring and employment practices.
• Create and maintain a standard of tutor best practices.
• Manage the tutor scheduling system.
• Manage the available budget and monitor/schedule tutor hours.
• Evaluate the effectiveness of the tutoring program through an assessment plan and provide end-of-semester data reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level