Assistant Director of Sales - Hilton Baltimore Inner Harbor

Hilton Worldwide•Baltimore, MD

71d•Onsite

About The Position

The Hilton Baltimore Inner Harbor is looking for their next Assistant Director of Sales to join their team. The hotel is neatly situated near Baltimore's scenic Inner Harbor, and adjacent to Oriole Park at Camden Yards. Directly linked to over a million additional square feet of space by covered pedestrian sky bridge to the Baltimore Convention Center. This property features 757 guestrooms and over 100,000 square feet of meeting space with their largest room being 26,712 square feet. Our ideal candidate will bring sales leadership experience from an Assistant Director or Senior Sales Manager role, with a minimum of three years in hotel group sales. A proven track record of success is essential, along with a strong drive to support the team and consistently be a top performer. The primary responsibilities of this position are to support the group sales team at your hotel/complex and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets. As an Assistant Director of Sales, you will individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team. One of your goals is to support the performance improvement of the sales team by helping them connect strategy and business processes. Business processes should be executed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to support the deployment, team composition, and support the team's activities that are a "predictive and prescriptive" approach to drive performance. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

Requirements

This role requires strong sales, communication, and networking skills.
The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

Responsibilities

Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
Negotiations- Understand the customer and the business leader's expectations. Adapt to a changing market.
Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support.
Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market.
Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market.
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs.
Clear understanding of the competitive marketplace and the current state of the industry within the hotels geographic market.
Lead segments of daily and weekly business review and sales strategy meetings
In collaboration with DOSM/DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis.
Contribute to the development of hotel's sales site visit strategies and approach
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Lead enterprise and hotel level sales initiatives i.e., America's Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc.
Support sales team members' activities while they are absent or are remotely based
Contribute feedback to performance reviews for all sales managers and sales support
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.