Assistant Director of Resource Development

Baylor University•Waco, TX

5d•Onsite

About The Position

The Assistant Director Development Operations reports to the Senior Associate Athletic Director for Revenue. This position plays a vital role within Baylor Athletics and the Bear Foundation, overseeing the day-to-day operations of donor communications, premium seating options, and assist with data management and gift processing. The role is responsible for developing strategic donor engagement initiatives that strengthen relationships, enhance stewardship efforts, and support the long-term growth of Baylor Athletics.

Requirements

A bachelor’s degree
One-year relevant professional experience
An active Christian faith
Exceptional written and verbal communication skills
Strong attention to detail, accuracy, and organizational skills
Ability to prioritize responsibilities and meet deadlines in a fast-paced environment
Flexibility to work evenings, weekends, and holidays as needed
Proficiency in Microsoft Office Suite
A valid US Driver License with a clear driving record of at least two years
Must be authorized to work full-time in the United States

Nice To Haves

Working knowledge of Paciolan ticketing software
Experience managing donor events and stewardship initiatives
Strong interpersonal and relationship-building skills with donors and stakeholders
Experience with gift processing and donor database management
Knowledge of data analytics and reporting tools
Understanding of Adobe Creative Suite and Eloqua

Responsibilities

Collaborate with the Bear Foundation, ticket sales, and ticket operations teams to develop and execute donor communication strategies
Oversee Bear Foundation marketing and communication initiatives
Manage gift processing operations and streamline operations
Create and manage social media and digital engagement strategies for Bear Foundation platforms
Lead operations and customer service initiatives during football and basketball game days, with a focus on donor relations and premium experiences
Assist with capital campaigns, annual fund initiatives, as needed
Produce donor impact reports, campaign updates, and stewardship communications for internal and external audiences
Analyze donor trends, ticketing data, and engagement metrics to support strategic planning and decision-making
Collaborate with marketing, communications, and creative teams to ensure consistent branding and messaging across donor engagement efforts
Maintain accurate donor records and ensure compliance with institutional, conference, and NCAA policies and procedures
Build and maintain positive relationships with alumni, donors, former student-athletes, and external stakeholders
Prioritize and complete projects in accordance with departmental policies, procedures, and timelines
Stay informed on industry trends and best practices to continuously improve donor engagement programs and operations
Perform all other duties as assigned to support Baylor’s mission