Assistant Director of Registration and Academic Records - MSUAASF Range C (SA27012)

Minnesota State Colleges and Universities • Mankato, MN

2d • Hybrid

About The Position

The Assistant Director of Registration and Academic Records provides leadership for the registration and enrollment functions of the Registration and Academic Records Office, serving undergraduate and graduate students. Key responsibilities include registration schedules, process, and support; registration-related appeals; enrollment reporting to external entities such as the National Student Clearinghouse; residency, reciprocity, and specialized tuition. This position provides supervision of customer service staff with the Registration and Academic Records Office, as well as the Veterans Benefits team.

Requirements

• Master’s Degree
• Minimum three (3) years of professional full-time experience
• Professional experience in records and registration, enrollment services, and/or student service operations
• Working knowledge of student information systems, learning management systems, student success platforms, Microsoft applications, etc.

Nice To Haves

• Demonstrated experience leading and implementing registration and enrollment processes.
• Demonstrated experience in enrollment verification functions and services.
• Demonstrated experience using student information systems and/or relational databases to perform job functions.
• Demonstrated experience in process development and continuous process improvement.
• Ability to lead change within a complex and rapidly changing office/institutional environment.
• Ability to lead complex change across divisional units and engaging employees at all levels of the organization.
• Demonstrated excellent oral and written communication and interpersonal skills.
• Demonstrated experience with supervision and leadership of professional staff.
• Demonstrated ability to work independently within ambiguous situations and apply novel solutions.
• Demonstrated commitment to fostering a diverse working and learning environment.

Responsibilities

• Provides leadership for the registration and enrollment functions of the Registration and Academic Records Office, serving undergraduate and graduate students.
• Manages registration schedules, process, and support.
• Handles registration-related appeals.
• Oversees enrollment reporting to external entities such as the National Student Clearinghouse.
• Manages residency, reciprocity, and specialized tuition.
• Supervises customer service staff within the Registration and Academic Records Office.
• Supervises the Veterans Benefits team.

Benefits

• Low-cost medical and dental insurance with affordable deductibles
• Employer-paid life insurance
• Short- and long-term disability
• Pre-tax healthcare and dependent care accounts with a roll-over option
• Confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling
• 12 paid holidays
• Generous vacation and sick time
• Six weeks of Paid Parental Leave
• Pension Plan
• 457(b) and 403(b) retirement accounts
• Various investment options
• Professional development
• Tuition waivers for both you and your dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level