Assistant Director of Meetings & Events

Sun Hill Properties Inc.• Los Angeles, CA, US, CA

2d•$95,000 - $105,000•Onsite

About The Position

The Assistant Director of Meetings & Events supports the strategic leadership and daily operations of the Sales, Events, and F&B Departments ensuring exceptional execution of group, catering, banquet, and special events. This role partners closely with the Director of Meetings & Events to drive operational excellence, enhance the guest experience, maximize revenue opportunities, and maintain the highest service standards in a fast-paced, full-service hotel environment.

Requirements

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent combination of education and experience will be considered
Minimum of 3-5 years of progressive experience in hotel meetings and events, convention services, catering, or banquet operations, including supervisory or management experience
Demonstrated leadership skills with the ability to motivate, coach, and develop team members in a fast-paced environment
Strong organizational and project management skills with the ability to manage multiple priorities while maintaining attention to detail
Excellent verbal and written communication skills with the ability to build positive relationships with clients, vendors, and cross-functional hotel teams
Proven ability to anticipate guest needs, resolve challenges proactively, and make sound decisions under pressure.
Strong financial and business acumen, including experience managing budgets, labor costs, and revenue opportunities
Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint

Nice To Haves

Previous experience in a full-service hotel or resort environment with high-volume group and catering business preferred
Experience using hotel property management and event management systems (e.g., Delphi, OnQ, CI/TY, or similar platforms) preferred

Responsibilities

Assist in leading the Events & Banquets teams by providing day-to-day operational oversight, coaching, training, and performance development to ensure exceptional service delivery
Support recruitment, onboarding, scheduling, and ongoing development of department team members while fostering a collaborative, high-performing culture
Help oversee departmental operations, including event assignments, workflow, service standards, and operating procedures to ensure seamless execution and operational efficiency
Partner with Sales, Revenue Management, and Operations teams to ensure a smooth transition from contract turnover through event execution, maximizing client satisfaction and profitability
Serve as the primary contact for assigned meetings, events, and key accounts, acting as the liaison between clients and hotel departments to ensure all event requirements are communicated and executed accurately
Conduct pre-convention meetings, site inspections, planning meetings, and event follow-up to build client relationships and ensure successful event outcomes
Monitor event operations during in-house programs, proactively resolving service challenges and responding to client requests with professionalism and urgency
Collaborate with the culinary & banquet leadership to maintain banquet menu quality, pricing integrity, and creative offerings that meet market trends and guest expectations
Ensure accurate event documentation, including banquet event orders (BEOs), rooming lists, billing instructions, and event changes within hotel systems
Support departmental financial performance by monitoring labor productivity, identifying revenue enhancement opportunities, and assisting in achieving departmental budgets and profitability goals
Maintain effective communication across all hotel departments to ensure exceptional coordination and execution of meetings, conferences, weddings, and social events
Uphold brand standards, hotel policies, and safety procedures while continuously seeking opportunities to enhance operational processes and elevate the guest experience
Assume leadership responsibilities in the absence of the Director of Meetings & Events, ensuring continuity of operations and decision-making