Assistant Director of Libraries & Inclusion For Community Outreach

Jefferson County•Lakewood, CO

12d•$87,762 - $114,091•Hybrid

About The Position

This role involves leadership in shaping library services and community impact, specifically guiding Adult Services, Teen Services, Kids & Family, DEI, and Library to You core services. The Assistant Director will bring vision, strategy, and purpose to these areas, with a strong emphasis on demonstrated commitment to Diversity, Equity, and Inclusion (DEI) through implementation and action. As one of three key leaders reporting to the Chief Libraries & Inclusion Officer, this position influences system-wide priorities, inspires teams, and drives inclusive, responsive services. The Division of Libraries & Inclusion aims to enrich lives and strengthen the community through equitable access to information, experiences, and opportunities, creating a welcoming space for connection, learning, discovery, and creation. The Assistant Director is accountable for a high-quality customer experience across all service channels (phone, in-person, digital) and will occasionally travel to JCPL locations. This role also directs the implementation of strategic library service initiatives, manages operational details supporting service and staffing models, oversees access to physical and digital collections, and fosters community partnerships through outreach. The Assistant Director holds decision-making authority for operational initiatives within Libraries & Inclusion.

Requirements

Bachelor’s degree from an accredited college or university.
Minimum of 5 years of relevant public library experience.
Minimum of 5 years of supervisory experience.
Must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.

Nice To Haves

Master's degree in library science or library information systems upon hire or the ability to obtain a Master's degree within 3 years of date of hire.
3-5 years of management experience.
3-5 years of budgeting experience.

Responsibilities

Develops long-range strategies for core library services.
Provides strategic direction for public services staff.
Demonstrates and applies current knowledge of trends in libraries and related fields.
Directs cross-functional teams to accomplish goals and objectives in their system-wide service.
Evaluates inputs, outputs, and outcomes of core services.
Directs system-wide changes and evaluates community input for developing and implementing system-services using established industry benchmarks.
May use established industry benchmarks to determine gaps in service provision and quality.
Directs input for and anticipates local and system needs.
Directs implementation of the Public Services division strategic initiatives.
Handles operational details that support the implementation of the service and staffing models.
Prepares and submits routine reports as necessary for JCPL management.
Anticipates and solves problems as non-routine situations arise.
Ensures adherence to established policies, procedures, and standards.
Collaborates and coordinates with others in cross-functional teams to accomplish JCPL, division goals and objectives.
Communicates goals and strategic priorities to staff.
Directs special assignments such as piloting new services.
Manages short-term projects outside typical area of responsibility.
Covers as acting manager or Person in Charge (PIC) for local, other locations, and services on a temporary basis as needed.
Communicates expectations to staff and colleagues about library services and trends.
Models best behavior practice for customer service.
Creates conditions for a quality customer experience in public services.
Keeps abreast of and implements industry best practices in library services.
Provides direct customer service particularly in non-routine situations.
May conduct outreach into the community by identifying potential groups and ensuring direct contact from the JCPL.
Develops and monitors the budget to support the division.
Provides input to annual plans and budgets and assists with system-wide initiatives.
Ensures compliance with budget limits and established purchasing procedures with staff.
Directs system resources with budgetary and decision-making authority over those resources.
Accountable for system-wide budget expenditures in area of responsibility.
Contributes to department evaluations and reports.
Hires, assigns, trains, directs, and supervises the public services managers as well as temporary staff, volunteers, and interns in area of responsibility.
Coaches on industry best practices.
Administers or makes recommendations for routine personnel matters affecting direct reports including recruitment, orientation, training, setting performance goals, assigning and reviewing work, approving time card, approving leave, appraising and disciplining, submitting records and documentation as required by Library and Jefferson County Policy.
Conducts regular staff meetings with subordinate staff.
Communicates changes in policies and procedures to direct reports and implements them as directed.
Provides technical guidance and support to ensure conformity with established policies, rules, and regulations.
Promotes professional development and leadership skills among direct reports and teams.
Responsible for creating and implementing change management plans and strategies that maximize employee engagement and minimize employee resistance.
Provides leadership towards the Library's mission, vision, and values.
Serves as a member of JCPL’s Director’s Team and CMT (Combined Management Team).
Uses and continually develops leadership skills and participates in on-going professional development.
Maintains skills, knowledge, and subject matter expertise in areas of responsibility and industry trends through training and professional development.
Attends conferences and participates in development activities.
Other duties and responsibilities as assigned.