Assistant Director of Human Resources

Neighborhood Health Association•Toledo, OH

About The Position

The Assistant Director of Human Resources supports the day-to-day operations of the human resources department and works closely with the Director of Human Resources in developing, implementing and evaluating HR initiatives.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field required.
At least four (4) years of human resources experience required, preferably in a healthcare setting. Community health experience a plus.
Experience managing staff at the supervisor or managerial level.
Demonstrated experience with developing and administering employee training programs, including onboarding, orientation and career development.
Experience working with HRIS systems including payroll and applicant tracking systems.
Proficient in computer applications (Microsoft Windows, Word, Excel, Outlook and PowerPoint).
Knowledge of industry personnel practices and federal, state, and local employment laws.
Strong leadership and planning skills with complex problem-solving ability and critical thinking skills.
Excellent communication and interpersonal skills with a desire to provide excellent customer service to internal and external customers.
Must be sensitive to cultural, economic, religious, and ethnic diversity.
Ability to work independently toward predetermined outcomes.
Ability to organize and prioritize workload in order to meet established schedules, timelines, or deadlines.
Ability to maintain employee and organizational confidentiality.
Possesses a neat and professional appearance.

Nice To Haves

HR Certification SHRM-CP or SHRM-SCP or willingness to achieve certification preferred
Community health experience a plus.

Responsibilities

Lead and direct the strategic and routine functions and oversee the daily workflow of the human resources department, including HR staff responsibilities.
Analyzes HR trends and metrics to develop solutions, policies and procedures
Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Lead and support life safety policy and procedure systems as well as support functions to ensure life safety such as CPR training, fire drills and other safety activities.
Support credentialing of contractors, referral partners, employees, and providers as required by regulatory agencies
Partnership in the management, processing of claims and all related activities for the Federal Torts Claims Act (FTCA), including any potential or actual health or health-related claims and medical malpractice claims, which may be eligible for FTCA coverage. Serves as the claims point of contact in all activities and correspondence related to FTCA.
Full life cycle recruitment including providers, employees and contractors
Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
Responsible for assuring adherence to company policies and procedures throughout the organization and recommending revisions and regular reviews & updates to policies as required.
Advises and assists managers on human resources concerns including but not limited to employee relations and performance management.
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
Provides HR policy guidance and interpretation
Supports design, enrollment and education on NHA benefits programs such as health, dental, vision, life, disability and retirement, researching industry best practices and strategies for employee benefit programs and recommend additions or modifications to existing programs. Ensures compliance with all federal laws and regulations governing employee benefits including Affordable Care Act (ACA) and ERISA.
All other duties as assigned.