Assistant Director of Housing and Homeless Mental Health Program Services

Mental Health America of Los Angeles•Palmdale, CA

16d•Onsite

About The Position

Mental Health America of Los Angeles (MHALA) is a leading non-profit mental health agency dedicated to helping individuals with mental health needs lead meaningful lives. With a history spanning nearly a century, MHALA provides comprehensive services in healthcare, homelessness, employment, and wellness, with specialized programs for Veterans and youth. The agency also offers training for the behavioral health workforce and the community. MHALA emphasizes employee well-being, fostering a culture of communication, collaboration, transparency, and work-life balance, including a 35-hour workweek. They are committed to diversity and offer opportunities for professional growth, competitive salaries, and a full benefits package, including an employee assistance program and generous paid time off.

Requirements

Minimum 5 years of experience providing psychosocial rehabilitative services to a disabled population.
Experience in a supervisory/leadership role.
High school diploma or GED required.
Excellent verbal and written communication skills.
Tact and diplomacy.
Excellent relationship building skills.
Exceptional ability to communicate articulately and effectively in a large group setting.
Outstanding team building and facilitation skills.
Ability to build consensus and seek input.
Extensive experience working with individuals experiencing mental health needs, physical health problems, substance use problems, poverty, and homelessness.
Knowledge and experience in the mental health field.
Ability to handle complex crisis situations.
Demonstrated ability to provide supervision and leadership to diverse staff.
Proven success developing and evaluating program models, and selecting and successfully operationalizing existing and innovative programs.
Knowledge of community resources and experience building community relationships.
Proficient in computer applications such as Microsoft Word, Excel, and Outlook.
Flexible work schedule to include some evenings or weekends when necessary.
Will pursue LPS designation if/when eligible in order to facilitate involuntary holds when needed and on-call coverage must be provided according to contract requirements.
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, and the ability to be insured by MHALA’s liability insurance are conditions of employment.
TB clearance and re-testing every year are conditions of continued employment.
Employment verification directly from three (3) past employers within the most recent 7-year period.

Nice To Haves

Bachelor’s degree in human services or related field preferred.
Previous budgeting experience preferred.

Responsibilities

Coordinate the daily delivery of services to staff and members under a multi-disciplinary housing team.
Ensure ongoing quality assurance checks of member files, ensuring completeness, timeliness, and accuracy of notes and data collection.
Implement, coordinate, consult, and train related to best practices, on-call processes, housing placement and retention, and ethical and safety issues.
Coordinate the response to critical incidents.
Review, assess, research, compile, reconcile, and produce data and reports as needed for senior management, program administrators, auditors, and funding sources.
Provide leadership in developing and refining programs, policies, and procedures.
Assist in leading and attending planning and administrative meetings as required by funding sources.
Oversee, analyze, prepare, and monitor the program budget and billing goals, aligning with program funding streams and fiscal year goals.
Oversee and ensure timely and accurate monthly, quarterly, and yearly data reporting.
Oversee coordination of enrollments, disenrollments, and transfers of program members.
Provide daily ongoing strategic direction to staff and members.
Offer day-to-day support and training to social service staff.
Provide leadership in developing and refining site programs and procedures in collaboration with the Vice President of Veterans, Housing and Outreach.
Provide daily guidance to staff in the development of comprehensive recovery and discharge plans.
Ensure daily communication with the Vice President of Veterans, Housing and Outreach to ensure services are appropriate, integrated, and delivered with respect for member needs and choices.
Establish and maintain partnerships with community resources.
Collaborate with the Vice President of Veterans, Housing and Outreach to create and support agency-wide strategic program initiatives.
Foster transparent, open, and direct communication to the Vice President and Program Managers.
Communicate the strategic direction of the agency and programs articulately and clearly to department staff.
Address day-to-day questions and concerns from Program Managers and staff.
Oversee, monitor, and analyze the program’s budget, maintain billing goals, and send out weekly billing reports.
Work closely with the Vice President of Veterans, Housing and Outreach regarding oversight and ongoing communication of all employee-related matters.
Complete daily clinical assessments, ongoing therapy, recovery plans, court letters, and CHAMP, Clarity HMIS note reviews and corrections as needed.
Collaborate with leadership and staff across various departments to support program operations, address organizational needs, and promote continuity of services.