Assistant Director of Housekeeping

Hilton Grand VacationsPeoria, AZ
Onsite

About The Position

Join the team at Hilton Grand Vacations at Cibola Vista Resort and Spa in Peoria, AZ as Assistant Director of Housekeeping and become a part of one of the most outstanding and family-inspired timeshare resorts. Work with a winning team that makes vacation dreams for guests come to life while building an empowering career for themselves with a worldwide leader in vacation ownership.

Requirements

  • 3 years of prior supervisory experience
  • Clean and valid driver's license
  • 3 years in a related housekeeping role
  • Excellent Organizational and interpersonal skills.
  • Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
  • Takes the right steps at the right pace to produce the right results.
  • Builds confidence in self and others with honest and dependable interactions.

Nice To Haves

  • Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
  • Knowledge of proper usage of all cleaners and cleaning equipment.
  • Experience in handling operations operating under a Collective Bargaining Agreement (CBA)

Responsibilities

  • Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
  • Routinely inspect units and common areas to ensure they are in compliance with departmental standards
  • Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
  • Assist in ensuring that an accurate inventory of linens and supplies is maintained
  • Ensure all assets, equipment, supplies and storage are accurately locked and secured
  • May investigate accidents and initiate accident reports, recommending appropriate corrective action
  • Ensure all departmental staff is working safely and in accordance with OSHA regulations
  • Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
  • May be required to do other duties and special projects as assigned by your leader.

Benefits

  • Comprehensive health care options starting day 1
  • Travel Discounts Program with hotel rates worldwide
  • Employee Assistance Program
  • Numerous learning and advancement opportunities
  • Flexible PTO plan for managers and above
  • Company culture that values work-life balance and family-friend
  • Comprehensive 401(k) program with company match contributions
  • Exclusive employee stock purchase program
  • A range of exclusive perks
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