Assistant Director of Health Home Care Management

The Salvation Army•Syracuse, NY

3d•Onsite

About The Position

Seeking an Assistant Director of Health Home Care Management to join our Divisional Headquarters Team. This full-time opportunity involves providing direct supervision to Health Home Care Management Supervisors and assisting the Director of Care Management in developing and implementing departmental plans and goals. The role ensures compliance with Lead Health Home regulations and NYS Department of Health regulations for Health Home Care Management.

Requirements

Bachelor’s Degree (BA) and minimum of six years of experience minimum.
Relevant experience includes serving children and families in child welfare, developmental disabilities, behavioral health, primary care or social services.
Must have 2-4 years of supervisory experience.
Work competently and with professionalism across a broad spectrum of individuals/families with diverse cultural, ethnic, and racial backgrounds and experiences.
Ability to deliver family-driven, client-guided services.
Ability to work in an effective and focused manner when self-directed and beyond immediate oversight, be highly organized and self-motivated.
Must be able to work independently and deliver upon goals and outcomes as assigned.
Solid writing and verbal communication.
Comfortable making presentations to large and small groups.
Requires computer proficiency including ability to learn new data systems and manage work across multiple systems, word processing skills.
Must have and maintain a valid driver’s license that meets The Salvation Army insurance requirements.
Must have regular and consistent access to a reliable, registered, and insured vehicle for travel across the Division.

Nice To Haves

Master’s degree preferred.
Experience in health home care management preferred.

Responsibilities

Conduct weekly/bi-weekly supervision with care management supervisors/senior care managers to provide support, direction, and leadership development.
Facilitate monthly team meetings with subordinates.
Assist in training new employees.
Ensure that supervisors and care management staff are attending all trainings as required and remain updated with any needed certifications (i.e., CANS).
Complete comprehensive auditing of care management charts to ensure compliance with Health Home policies and ensure timely follow-up by care managers and supervisors.
Responsible for distribution of compliance data from tableau reporting system to care management staff.
Attend all monthly training/update webinars and office hours for Lead Health Homes.
Perform supervisor duties in the event of their absence.
Oversee billing to ensure that care managers are submitting all billing questionnaires by the last day of each month and are billing at capacity.
Work with Corp Officer leadership and Supervisors to strengthen the integration of health home care management into local Salvation Army activities.

Benefits

Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
Company Paid Basic Term Life Insurance for Employee
Long Term Disability Insurance
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
Flexible Spending Account
Eligibility for Federal Student Loan Forgiveness Program
Tax Deferred Annuity (403B)
Christmas Bonus