Assistant Director of Graduate Admissions

Western New Mexico University•Mission, NM

About The Position

Plans, organizes, and coordinates graduate admission for the university and participates in developing and implementing policies and procedures. Supervises all aspects of Graduate Admissions applications and enrollment into the University. Responsible for maintenance of database for graduate applicants to ensure accuracy and completeness of information. Supervises BANNER system, Customer Relationship Management system, and WEB based admission process for Graduate Admissions. Assists the Executive Director with the use and development of the CRM within Graduate Admission. Serves as liaison between Graduate Admissions and the Business Office, Admissions Office, Registrars Office, Financial Aid, Graduate Division, and other departments as needed. Compiles and prepares a variety of required and ad-hoc descriptive statistical reports for internal and external use. Plans and submits annual operational budget for review to the Executive Director of Admissions. Participates in a variety of committees to discuss issues, concerns, problems, and plans to ensure area operations remain consistent and supportive of overall strategies/goals. Supports the operation and administration of admissions for the Graduate Division, ensuring compliance with all applicable laws and regulations, and with university policies and procedures. Assists graduate units in achieving and maintaining systems and procedural compliance with academic requirements and standards. Participates in Graduate Admissions recruitment opportunities. Overseas the department’s advising of students on admission procedures, graduate programs of study, and financial aid opportunities as they relate to graduate students. Advises, provides information and answers questions about various departmental graduate programs to students, faculty, staff, the public, and all other interested parties. Processes, problem solves and/or determines action on student petitions, as related to Graduate Admissions. Participates in student dispute resolution, appeals and other issues related to Graduate Admissions. Provides a broad range of administrative and supervisory functions. Supervises assigned staff, in accordance with WNMU personnel practices including recruitment, training, performance evaluation, guidance, etc. Participates in the process of ongoing personal and professional development. Maintains comprehensive communication among all contacts (internal and external). Models professional standards and ethics in accordance with WNMU philosophy. Performs other duties as assigned.

Requirements

Supervision of assigned staff, including recruitment, training, performance evaluation, and guidance.
Maintenance of database for graduate applicants.
Supervision of BANNER system, Customer Relationship Management system, and WEB based admission process.
Liaison between Graduate Admissions and other departments.
Compilation and preparation of statistical reports.
Planning and submission of annual operational budget.
Participation in committees.
Ensuring compliance with laws, regulations, university policies, and academic requirements.
Advising students on admission procedures, programs, and financial aid.
Processing student petitions and resolving disputes/appeals.
Comprehensive communication skills.
Modeling professional standards and ethics.

Nice To Haves

Assists the Executive Director with the use and development of the CRM within Graduate Admission.

Responsibilities

Plans, organizes, and coordinates graduate admission for the university and participates in developing and implementing policies and procedures.
Supervises all aspects of Graduate Admissions applications and enrollment into the University.
Responsible for maintenance of database for graduate applicants to ensure accuracy and completeness of information.
Supervises BANNER system, Customer Relationship Management system, and WEB based admission process for Graduate Admissions.
Assists the Executive Director with the use and development of the CRM within Graduate Admission.
Serves as liaison between Graduate Admissions and the Business Office, Admissions Office, Registrars Office, Financial Aid, Graduate Division, and other departments as needed.
Compiles and prepares a variety of required and ad-hoc descriptive statistical reports for internal and external use.
Plans and submits annual operational budget for review to the Executive Director of Admissions.
Participates in a variety of committees to discuss issues, concerns, problems, and plans to ensure area operations remain consistent and supportive of overall strategies/goals.
Supports the operation and administration of admissions for the Graduate Division, ensuring compliance with all applicable laws and regulations, and with university policies and procedures.
Assists graduate units in achieving and maintaining systems and procedural compliance with academic requirements and standards.
Participates in Graduate Admissions recruitment opportunities.
Oversees the department’s advising of students on admission procedures, graduate programs of study, and financial aid opportunities as they relate to graduate students.
Advises, provides information and answers questions about various departmental graduate programs to students, faculty, staff, the public, and all other interested parties.
Processes, problem solves and/or determines action on student petitions, as related to Graduate Admissions.
Participates in student dispute resolution, appeals and other issues related to Graduate Admissions.
Provides a broad range of administrative and supervisory functions.
Supervises assigned staff, in accordance with WNMU personnel practices including recruitment, training, performance evaluation, guidance, etc.
Participates in the process of ongoing personal and professional development.
Maintains comprehensive communication among all contacts (internal and external).
Models professional standards and ethics in accordance with WNMU philosophy.
Performs other duties as assigned.