About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Under the supervision of the Director of Operations, this Assistant Director of Food & Beverage manages and coordinates the day-to-day operations of the facility (convention center and exhibition hall/meeting rooms), including engineering, maintenance, set-up/changeovers, custodial/housekeeping, public safety, and groundskeeping. Provides overall administrative planning, direction, and policies to operating managers, maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of the annual operations department budget. Provides overall department management assistance to the Director of Operations. Oak View Group, an industry leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. This role pays an annual salary of $80,000-$90,000

Requirements

  • Minimum of 5-7+ years’ experience in facility operations management.
  • Must show demonstrated knowledge of physical plant management, supervisory skills, and experience in work crew supervision in facility operations.
  • Computer literacy required/Spreadsheet knowledge required.
  • Computer skills, good communication skills, and the ability to be a strong leader.
  • Attendance requirements for this position as outlined on the weekly schedule.

Nice To Haves

  • 2+ years in a performance dining leadership role a plus.
  • Bachelor's degree preferred.
  • Food Handler's Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
  • Deals with highly confidential material (i.e., member/employee data).
  • Service STAR Training, Alcohol Management.

Responsibilities

  • Plan, coordinate, and review the work plan for convention, tradeshow & expo operations; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.
  • Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
  • Works closely with the Event Department in the advancing and communicating of event information to the appropriate departments and staff.
  • Develops pre-event department expense estimates for the Event Department and Finance Department.
  • Oversees custodial services for the entire facility, including daily cleaning, pre-event, event, and post-event cleaning.
  • Assists in the administration of Set Up (in-house) and other labor groups.
  • Oversees the operation of event set-up and tear-down, i.e. stage risers, chairs, signs, etc.
  • Assists in negotiation and administration of contracts with outside vendors, including pest control, elevator & escalator, seasonal landscaping, etc.
  • Schedule and oversee the operations managers, changeover supervisors, building mechanics, building services staff, etc.
  • Participate in the development and administration of the Operations Department budget; forecast future funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement adjustments as necessary.
  • Order supplies and materials for building supplies and maintenance within budget guidelines.
  • Acts as co-liaison with county, city, and state services for numerous facility-related functions (city codes, fire safety codes, parking, licenses, permits, etc.).
  • Responsible for health & safety compliance.
  • Represents the Operations Department in the absence of the Director of Operations.
  • Other duties as assigned by the director of operations.

Benefits

  • Health, dental, and vision insurance
  • 401(k) savings plan
  • 401(k) matching
  • paid time off (vacation days, sick days, and 11 holidays)
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