Assistant Director of Facilities

Related•Charlotte, NC

2d•Onsite

About The Position

Are you an experienced leader passionate about maintaining excellence in building operations and enhancing the resident experience? As the Director of Facilities, you will oversee the facilities management and maintenance operations for a portfolio of residential properties, supporting Regional Managers and Regional Vice Presidents in MA, CT, DE, PA, MD, NC, SC, VA, GA, and TN. Under the direction of the Director of Facilities, you will provide oversight, direction, and leadership to effectively manage a property portfolio. You will play a critical role in leading a facilities team on a large portfolio of affordable properties ensuring compliance with company policies and Equal Employment Opportunity, Fair Housing, and Human Rights statutes. You will spearhead initiatives to enhance operational efficiency, uphold safety and environmental standards, and support a high-performing team dedicated to delivering exceptional service. As a key member of the facilities leadership team, you will represent the company’s commitment to quality and resident satisfaction, and drive results that reflect our Core Values. Join us in making a meaningful impact within our communities while advancing your career in a dynamic, growth-oriented environment!

Requirements

10+ years of progressive responsibility in facilities management, with at least 5+ years in a leadership role overseeing multi-site or multi-state portfolios.
Extensive experience in affordable housing and deep knowledge of HUD-REAC/NSPIRE inspections, with a demonstrated ability to implement large-scale compliance and operational strategies.
Proven track record in managing large teams and cross-functional collaboration at the regional or national level, including recruitment, mentoring, and professional development of staff.
Experience with capital planning, budgeting, and high-level project management, including managing large-scale rehabilitation projects and vendor contracts.
Strong strategic and operational leadership capabilities, with experience in aligning facilities operations to organizational goals.
High school diploma or equivalent
Proficiency in Microsoft Word and Excel.
Ability to lift and move up to 50 lbs.
Personal standards of appearance and dress compatible with the Company’s standards.
Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
Dedicated to exceeding expectations, leading by example, and by providing exceptional service.
Willingness to embrace feedback and continuously improve.
Reliable and committed to doing the right thing at all times.

Nice To Haves

Certifications like CAMT, CFM, PMP, or advanced OSHA certifications would enhance the qualification profile.
Bilingual Spanish is a plus.

Responsibilities

Manage and participate in HUD REAC/NSPIRE inspection preparation including working with Facility Managers and site-based employees, coordinating staff and vendor resources, and completing work side by side with site staff.
Working closely with Facility Managers and the Director of Facilities, manage the deployment of Maintenance Supervisor to support REAC preparation, temporarily filling in for vacant site-based positions, repairs, and project assignments.
Assist Facilities team with organizing, executing & monitoring Capital Projects through completion.
Support property losses by managing mitigation and restoration activities for property insurance claims and losses below insurance deductibles.
Monitor and provide assistance ensuring compliance with Federal, State & Municipal inspection requirements, codes, and regulations.
Provide technical expertise & assistance to solve MEP, building envelope & related building components/system deficiencies.
Monitor, provide direction and assistance to ensure properties are actively curing violations associated with Authority Having Jurisdiction.
Monitor, provide direction and assistance on environmental health and safety to ensure the site staff team is adhering to environmental requirements (ACM’s, LBP’s, UST’s, Moisture).
Provide feedback on employee performance in association with the effective management of their assigned responsibilities. Including, supporting talent acquisition efforts for site-based maintenance.
Work in partnership with Construction on property rehabs including rehab scope review, project coordination with site staff, quality assurance of work performed, punch list oversite, and development handoff.
Support region on special projects and strategies as assigned by the Director of Facilities.