Assistant Director of Facilities Operations

Museum of Fine Arts•Boston, MA

19h•$120,000 - $143,000•Onsite

About The Position

Reporting to the Senior Director of Facilities Operations, Construction and Real Estate, the Assistant Director of Facilities is a senior facilities leader responsible for the strategic direction, operational performance, and continuous improvement of the Museum’s facilities infrastructure. The Assistant Director ensures that the safety, efficient, reliable, and sustainable operation of all Museum-owned and leased properties are in place and up to standards, while maintaining the precise environmental conditions required to preserve world-class collections. The Assistant Director provides leadership for facilities engineering, maintenance, utilities, building automation, life safety systems, capital renewal, and technical services. Working collaboratively with Museum leadership, curatorial staff, project managers, consultants, and regulatory agencies, this position develops and implements long-term infrastructure strategies that enhance operational excellence, minimize risk, improve energy performance, and support the Museum’s mission. The Assistant Director leads a diverse team of supervisors, engineers, and technicians while promoting a culture of accountability, safety, collaboration, innovation, and exceptional customer service. The Assistant Director of Facilities plays a critical role in preserving the Museum’s buildings and collections while ensuring a safe, welcoming, and sustainable environment for visitors, staff, volunteers, and the community. Through strong leadership and sound stewardship of the Museum’s infrastructure, this position directly supports the Museum’s mission today and for future generations.

Requirements

Bachelor’s degree in Engineering, Facilities Management, Construction Management, or related field.
Minimum of ten years of progressively responsible facilities management experience, supervising technical staff, within a complex institutional environment.
Demonstrated leadership in managing and inspiring a diverse workforce and elicit excellence and accountability.
Demonstrated experience (or “proven success”) managing large capital projects and operating budgets.
Experience managing unionized workforces preferred.
Knowledge of Mechanical, electrical, plumbing, fire protection, and life safety systems.
Knowledge of Building Automation Systems (BMS/DDC).
Knowledge of Preventive and predictive maintenance programs.
Knowledge of Emergency preparedness and business continuity.
Knowledge of Asset management and lifecycle planning.
Knowledge of Energy management and sustainability.
Knowledge of Construction administration.
Knowledge of Budget development and financial management.
Knowledge of CMMS platforms.
Knowledge of Building codes and regulatory compliance.
Strategic thinker.
Technical excellence.
Sound judgment.
Exceptional communication skills.
Collaborative and influential style.
Financial acumen.
Technical and computer literacy.
Integrity and accountability.
Interest in mentoring and staff development.
Solid customer service and relationship management.
Change management.
Continuous improvement mindset and self-direction to stay abreast of best practices and relevant compliance.
Discretion in dealing with sensitive and confidential matters.

Nice To Haves

Experience managing unionized workforces.

Responsibilities

Provides leadership and direction for all Facilities Operations in partnership with the Senior Director of Facilities.
Develops and implements long-term infrastructure and asset management strategies.
Works closely with the Senior Director of Facilities to align departmental goals with the Museum’s strategic objectives.
Fosters a culture of continuous improvement, accountability, innovation, and collaboration.
Develops performance metrics and key performance indicators to measure operational effectiveness.
Directs the operation, maintenance, repair, and optimization of all building systems, including HVAC, electrical, plumbing, controls, fire protection, and life safety systems.
Maintains environmental conditions necessary for the preservation of collections while maximizing occupant comfort and energy efficiency.
Utilizes Building Management Systems (BMS) and building analytics to optimize system performance.
Leads preventive, predictive, and reliability-centered maintenance programs, including equipment in multiple food service locations.
Develops and documents operational standards and standard operating procedures.
Assists with the development of a comprehensive Facilities Condition Assessment and capital renewal plan.
Prioritizes deferred maintenance and infrastructure improvements using risk-based methodologies.
Supports development of the Museum’s annual and multi-year capital budgets.
Manages lifecycle replacement programs for major building systems.
Develops and maintains a library of as-builts, hardware schedules, warranties, and inspection renewals for the Museum's properties.
Evaluates emerging technologies that improve reliability, sustainability, and operational efficiency.
Leads capital improvement projects, renovations, exhibit installations, and infrastructure upgrades.
Coordinates architects, engineers, contractors, consultants, and vendors.
Ensures projects are delivered safely, on schedule, within budget, and in compliance with Museum standards.
Reviews construction documents and technical specifications.
Ensures required permits are obtained and coordinates inspections.
Assists in developing and administering annual operating and capital budgets.
Monitors expenditures and forecasts financial performance.
Manages service contracts and vendor relationships.
Develops technical specifications and oversees competitive procurement processes.
Identifies opportunities for operational savings and reduction alternatives.
Hires, trains, mentors, coaches, and develops Facilities supervisors and staff, addressing issues as they arise.
Manages hiring, onboarding, performance evaluations, succession planning, and employee development.
Promotes teamwork, employee engagement, and professional development.
Develops and implements strategies to reduce energy consumption and utility costs.
Identifies opportunities for utility incentives and energy rebates.
Supports the Museum’s sustainability initiatives through efficient building operations and infrastructure improvements.
Monitors building performance using analytics and industry benchmarks.
Ensures compliance with OSHA, NFPA, EPA, ASHRAE, local building codes, and all applicable regulations and coordinates related training programs.
Serves as departmental leader for workplace safety initiatives.
Oversees hazardous materials management and regulatory inspections.
Maintains required permits, inspection records, and compliance documentation.
Participates in emergency preparedness planning and business continuity efforts.
Responds to critical facility emergencies on a 24/7 on-call basis.
Leads recovery efforts following mechanical failures, utility interruptions, or weather-related events.