Assistant Director of Facilities & Operations

College of the Holy Cross•Worcester, MA

1d•Onsite

About The Position

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here. Athletic Facilities and Events Manager is an integral part of the athletic staff, assisting in the management of all aspects of facility and event operations. This position will also directly oversee those efforts with regard to select sports as assigned by the Associate Director of Athletics/Facilities, Operations & Events. This position is a full-time position that is a 2-year fixed term appointment. The position is benefit-eligible and considered exempt by federal wage and hour law.

Requirements

Bachelor's degree
Demonstrated knowledge of NCAA rules and regulations
Ability to work independently, strong self-motivation and effective time management skills
Excellent communication skills
Ability to multi-task, detail-oriented and ability to work with diverse group of staff members
Strong customer service with the ability to troubleshoot and handle pressure situations
Ability to thrive in a diverse, fast-paced, student-athlete service driven environment in a collegiate setting
Willing to work nights, weekends and holidays

Nice To Haves

Master's degree in related field
Previous Division I intercollegiate athletic facility & operations experience in facility and event management

Responsibilities

Responsible for oversight of assigned facilities (Soccer stadium, Lacrosse stadium, and others).
Game management for assigned sports.
Oversight of student staff for designated events.
Works effectively as a liaison between various departments to ensure that services, quality and costs are balanced.
Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.
Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes.
Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.
Complete appropriate communications to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.
Other duties as assigned by the Assistant Director of Athletics/Facilities, Operations & Events