ASSISTANT DIRECTOR OF ENVIRONMENTAL SERVICES

Compass Group•Round Rock, TX

22h

About The Position

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. As an Assistant Director of Environmental Services, you will assist the Director in leading and overseeing the operational needs of the Housekeeping Department. You will coordinate the activities of the operations managers and frontline associates, serve as a liaison between administration and various departments, and help ensure the highest level of service throughout the facility.

Requirements

Bachelor’s degree or equivalent combination of education and relevant work experience required
Working knowledge of housekeeping operations, procedures, and industry best practices preferred
Demonstrated career progression and leadership experience within healthcare environmental services, housekeeping, or facility support operations
Strong work ethic with a commitment to quality, customer service, and continuous improvement
Excellent written and verbal communication skills, active listening abilities, empathy, and strong problem-solving capabilities in both individual and group settings
Ability to utilize a collaborative and participative management approach, remain effective under pressure, organize and prioritize multiple responsibilities, and contribute to budget development while maintaining a strong understanding of facility needs
Excellent organizational, administrative, follow-through, and stress management skills, with the ability to build positive relationships with associates and clients

Responsibilities

Establish and maintain standards and work procedures for all Housekeeping staff in accordance with facility policies and best practices
Plan work schedules, staffing hours, service areas, and job assignments to ensure housekeeping services are provided effectively throughout the facility
Interview, select, hire, evaluate, and recommend disciplinary action or termination of housekeeping personnel in accordance with facility policies and standards
Orient, train, develop, and supervise Housekeeping staff to support operational excellence and employee growth
Conduct routine inspections and evaluations of the facility, identify opportunities for improvement, recommend corrective actions, and assist with facility relocations as needed
Lead regular staff meetings and collaborate with leaders from other departments to coordinate housekeeping activities and support organizational goals
Schedule and oversee major projects, ensuring adequate staffing, equipment, and supplies are available to meet project requirements
Monitor and maintain inventory levels of housekeeping supplies and equipment
Assist the Department Director with budget planning, monitoring, and cost control initiatives