Assistant Director of Enrollment Management

The New England Conservatory of Music•Boston, MA

42d

About The Position

The Assistant Director of Enrollment Management plays a critical role in supporting college-level enrollment at one of the world's leading music institutions. This position manages undergraduate and graduate admission and provides general financial aid guidance for an assigned portfolio of majors. The Assistant Director works closely with prospective students and families, offering counseling on application, audition, and financial aid processes, and collaborates with faculty to manage application review and audition logistics. In partnership with colleagues across the Conservatory, the Assistant Director helps execute strategic initiatives to support recruitment, enrollment, and retention goals.

Requirements

Bachelor's degree required; Master's preferred. A background in music or the performing arts is highly desirable.
Minimum of 2 years of relevant experience; prior work in college admissions or financial aid preferred.
Excellent interpersonal and communication skills; ability to build strong relationships with faculty and applicants.
Demonstrated initiative, organizational skills, and ability to work both independently and as part of a team.
High level of discretion and professionalism; ability to handle confidential information appropriately.
Strong technical proficiency; experience with Slate or other higher education CRMs is preferred.
Ability to work effectively under deadlines and manage multiple priorities.
Valid driver's license and willingness to travel.
Availability for evening and weekend work as required.

Nice To Haves

A good sense of humor and a student-centered approach are a plus.

Responsibilities

Support the operations of the Enrollment and Financial Aid Offices, including CRM (Slate) management, communications, and applicant experience.
Represent NEC at recruitment events, including college fairs, high schools, and summer festivals; engage with prospective students, parents, and educators.
Manage a portfolio of applicant files for assigned majors throughout the full admission cycle-from application to enrollment.
Collaborate with enrollment marketing and communications to ensure accurate and timely messaging to prospective and current students and families.
Coordinate and maintain audition schedules; serve as the primary liaison for assigned faculty and applicants during audition days.
Partner with faculty to align on studio capacities, enrollment targets, and admitted student placements.
Read and evaluate applicant materials (transcripts, essays, etc.); coordinate with Academic Affairs as needed.
Organize and facilitate the faculty review of prescreening materials and make independent recommendations on second-round applicants.
Provide high-level customer service and guidance to students and families on the financial aid process, including eligibility, loan repayment, and employment.
Lead audition day operations, including oversight of student audition ambassadors and faculty coordination.
Maintain Enrollment section content on the NEC website.
Prepare and analyze reports on enrollment data as needed.
Perform additional duties as assigned.