Assistant Director of Property Management

Bethany Medical•High Point, NC

About The Position

We are seeking a hands-on, proactive Assistant Director of Property Management to oversee daily operations and long-term performance across a portfolio of commercial and residential properties. This role bridges operations, leasing, and capital project support—providing full-spectrum exposure to both commercial property management and multifamily operations. You will collaborate directly with the Senior Property & Construction Manager and the Vice President of Real Estate Management & Development, while also supporting leasing, facilities, and tenant relations. This position requires strong initiative, multi-tasking skills, and the ability to lead vendors, contractors, and site staff to ensure optimal property conditions and tenant satisfaction. This role will include some weekend and after-hours work periodically.

Requirements

Minimum 2 years of experience (3-5 years preferred) in commercial or mixed-use property management; experience with medical and retail tenants strongly preferred
Demonstrated success managing multi-asset portfolios (commercial, residential, or mixed-use)
Excellent communication, organization, and tenant-relations skills.
Self-starter who thrives in a small-team, fast-paced environment
Strong financial acumen with the ability to interpret leases, budgets, and P&L statements
Bachelor’s degree in business, finance, real estate, or a related field preferred
North Carolina Real Estate License (preferred) or willingness to obtain
Familiar with standards and protocols of Fair Housing Laws
Must be available for periodic after-hours or weekend response to property issues

Nice To Haves

Experience with property management software (e.g., LoopNet, DoorLoop, AppFolio, or Yardi) preferred

Responsibilities

Oversee day-to-day management of seven shopping centers, multiple commercial buildings, and 28-unit multifamily assets, ensuring consistent quality and operational excellence
Coordinate all maintenance, service contracts, and repair work with vendors and internal facilities teams, prioritizing cost efficiency and tenant impact
Conduct routine property inspections to ensure compliance with brand standards, safety codes, and aesthetic presentation
Manage capital improvement projects in partnership with construction management staff, including budgeting, scheduling, and contractor oversight
Support budget development, expense tracking, and variance reporting for each asset under management
Serve as the primary point of contact for tenants across retail, medical, and residential properties
Oversee lease compliance, rent collection, renewals, and tenant communications
Support commercial leasing initiatives—showings, lease abstracting, and coordination of tenant fit-out or improvement work
Manage residential leasing, including marketing, applications, move-ins, and move-outs
Track key lease dates, rent escalations, and CAM reconciliations to maintain accuracy and performance metrics
Maintain accurate property financials, budgets, and forecasts in coordination with accounting and ownership
Monitor operating expenses, rent rolls, and vendor invoices to ensure alignment with ownership goals
Prepare monthly and quarterly property management reports, highlighting occupancy, collections, and major maintenance activity for senior management
Support the marketing and promotion of available spaces to maximize occupancy and revenue
Build and maintain community and tenant engagement, participating in local business development and High Point revitalization initiatives
Identify value-add opportunities such as energy efficiency upgrades, re-tenanting strategies, and small capital enhancements to increase property value