Assistant Director - Property Management

Omaha Housing Authority • Omaha, NE

22h • $67,529 - $101,293

About The Position

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? he Omaha Housing Authority (OHA) is looking for a dynamic property management leader to manage our teams and help us fulfill our mission of providing safe and affordable housing. About Us Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing. Our Core Values Teamwork: We work together to achieve our goals. Welcoming: We create a supportive and inclusive environment. Actively Listen: We focus, clarify, and communicate next steps. We Build Trust: We do what we say we will do and assume good intent. Diverse, Inclusive & Equitable: We embrace all identities and backgrounds. De-Escalation: We manage conflicts calmly and effectively. Exceptional: We strive for excellence in all we do. Self-Care: We believe in the well-being of our team and ourselves. Share Power: We empower each other and our community. Job Function Assist with oversight of the physical, regulatory, and fiscal operations of the Housing Authority's Affordable Housing and Public Housing assets. Under the general direction of the Senior Director of Housing Operations, this position will assist in monitoring revenues, and track expenditures and operational goals, objectives, and priorities. This position will assist in ensuring compliance with federal law, HUD regulations, NIFA, MHEG, and state and local law regarding all aspects of Property Management. Provides direct supervision and leadership to the Leasing Coordinator and Property Managers.

Requirements

• Bachelor’s degree in property management, real estate, business management, or related field and a minimum of five (5) years of property management experience, or a combination of education and training and experience.
• Knowledge of the principles of real estate and property management, maintenance, and modernization.
• Ability to coordinate a high level of productivity under a variety of conditions and restraints.
• Excellent oral, written, analytical, and interpersonal skills.   Must have a strong ability to identify and solve problems.  Ability to develop and present training sessions.
• Must possess and maintain a valid motor vehicle operator’s license and excellent driving record.  Must be insurable under the OHA auto insurance policy.  Must have transportation available to perform the functions of this position as needed.
• Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, and federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
• Must participate in training opportunities and seminars relevant to this position.
• Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull, and type up to 25% of the time.
• Ability to move objects weighing up to ten (10) pounds up to 33% of the time.

Nice To Haves

• Public Housing Management Certification & Certified Property Management Certifications are preferred.

Responsibilities

• Assist with the formation and evaluation of department-wide policies and procedures related to property management operations and standards to improve performance, such as regulations, resident retention practices, reporting, and best industry practices for operating procedures (rent collections, evictions, accounting, maintenance, and purchasing).
• Hire, supervise, train, and provide ongoing performance evaluations and coaching the Leasing Coordinator and Property Managers.
• Oversee the planning and development of leasing and marketing efforts, as well as activities aimed at resident retention.
• Responsible for the approval of move-in and move-out processes, including deposit accounting.
• Provide direction and oversight in management of transfer requests submitted by property management staff.
• Responsible for verifying information in HUD’s PIC system regularly.   Notify staff of errors and ensure corrections are made as needed.
• Prepare responses to inquiries from local, state, and federal government officials and resident inquiries.  Ensures timely response to all OHA incoming inquiries and reporting requirements.
• Respond to routine inquiries regarding OHA programs and housing assistance in detail by reciting policies, procedures, and regulations.  Assist individuals or forward requests to the appropriate OHA staff person.
• Coordinate informal grievance hearings as needed, including providing recommended actions and written responses.
• Attend tenant advisory council meetings and provide responses and updates to concerns or suggestions, in coordination with the Family and Community Services department.
• Attend meetings in place of the Senior Director of Housing Operations when requested to do so.
• Reviews monthly vacancy reports, tenant accounts receivable, outcomes, and financial statements for each property, analyze performance, and recommends operational changes in order to meet performance projections, including assisting in the creation of action plans.
• Assist with preparation of department reports, and monthly board materials, including preparing reports to submit to the Finance department and Board of Commissioners.
• Provide recommendations for cash flow and assist in developing property budgets.
• Must clearly understand all aspects of the policies and procedures of OHA, including, OHA admissions and continued occupancy policies.  Ensure all program rules and regulations are followed, as well as contract requirements being fulfilled.
• Ability to work evening and weekend hours as necessary.
• Perform other duties as required or assigned.

Benefits

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 51-100 employees