Assistant Director of Engineering

AccorHotel•New Orleans, LA

About The Position

The Assistant Director of Engineering oversees daily engineering operations across guestrooms, public areas, outlets, the spa, and back-of-house facilities at Fairmont New Orleans. The role maintains hotel systems and assets through preventive maintenance, inspections, repairs, emergency response, and support for capital projects. It also supervises and develops the engineering team, monitors staffing and costs, contributes to budgeting and inventory management, and works with the Director of Engineering and other departments to support safe, reliable, guest-focused hotel operations.

Requirements

  • Technical degree or equivalent experience in Engineering or Facilities Management.
  • Minimum 5–8 years of progressive luxury hotel engineering experience.
  • Previous supervisory or management experience.
  • Strong technical expertise in HVAC, electrical, plumbing, and life safety systems.
  • Working knowledge of Building Management Systems.

Nice To Haves

  • 1st class operating engineer license.

Responsibilities

  • Oversee daily engineering operations across guestrooms, public areas, outlets, the spa, and back-of-house facilities.
  • Develop and manage preventive maintenance programs to ensure equipment reliability and protect asset value.
  • Perform and coordinate timely repairs of hotel systems, equipment, and fixtures.
  • Conduct routine inspections to ensure compliance with safety, fire, life, environmental, and regulatory standards.
  • Respond promptly to emergency maintenance needs and critical or VIP guest requests.
  • Supervise, schedule, and support the engineering team; assign work orders and prioritize tasks to maintain productivity and timely response.
  • Monitor labor logs, attendance, and staffing levels to maintain cost efficiency.
  • Lead, mentor, and develop a multi-skilled team while fostering a positive, accountable, and service-driven culture.
  • Monitor energy usage and collaborate on sustainability initiatives to control utility costs.
  • Assist with budgeting, purchasing, inventory management, and cost control.
  • Support capital projects, renovations, and contractor oversight.
  • Communicate operational issues to the Director of Engineering and collaborate with other departments to ensure seamless hotel operations.
  • Lead by example with a hands-on, guest-focused approach, promoting safety, service excellence, and Fairmont brand values.

Benefits

  • Complimentary upgrades and extended stays.
  • Discounted stays across Fairmont and Raffles properties.
  • Special dining and wellness discounts.
  • Medical, dental, and vision insurance.
  • Paid time off and holiday pay.
  • 401(k) retirement savings plan.
  • Employee Assistance Program (EAP).
  • Colleague Dining Program.
  • Career growth and development opportunities.
  • Recognition and rewards programs.
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