Assistant Director of Engineering

Highgate Hotels•Key West, FL
•Onsite

About The Position

The Assistant Director of Engineering supports the Director of Engineering in overseeing the maintenance, repair, safety, and operation of all resort facilities, equipment, systems, and grounds at Southernmost Beach Resort in Key West. The role helps ensure the resort is maintained to high standards of quality, safety, and guest satisfaction while leading daily engineering operations, preventive maintenance programs, capital projects, and regulatory compliance.

Requirements

  • Minimum of 3 years of management experience in hospitality engineering, facilities maintenance, or a related field.
  • Ability to lift up to 50 pounds.
  • Frequent standing, walking, and climbing ladders, and ability to work in varied indoor and outdoor environments.
  • Ability to work in heat, humidity, and occasionally adverse weather conditions common to South Florida.
  • Effective verbal and written communication with employees and guests at all levels, using an attentive, friendly, courteous, and service-oriented approach.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to handle problems and evaluate complex information and data from various sources to meet objectives.
  • Ability to maintain confidentiality.

Responsibilities

  • Assist in leading and supervising the Engineering team, including scheduling, training, coaching, and performance management.
  • Oversee daily maintenance and repair of guest rooms, public areas, pools, restaurants, employee housing, and back-of-house facilities.
  • Ensure completion of preventive maintenance programs to maintain resort standards and equipment reliability.
  • Monitor and troubleshoot HVAC, electrical, plumbing, refrigeration, and life safety systems.
  • Support maintenance, upkeep, inspections, and project work associated with employee housing properties.
  • Support capital improvement projects and coordinate work performed by outside contractors and vendors.
  • Ensure compliance with OSHA, fire safety, environmental, and company safety standards.
  • Assist in managing departmental budgets, inventory, purchasing, and cost-control initiatives.
  • Respond promptly to guest and operational maintenance issues to ensure a safe and exceptional experience.
  • Attend required hotel meetings and trainings, and participate in Manager on Duty coverage as required.
  • Maintain regular attendance and high standards of personal appearance and grooming, including wearing a nametag.
  • Comply with company standards and regulations, maximize productivity, identify problem areas, and assist in implementing solutions.
  • Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
  • Maintain confidentiality and perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty, personal, medical, and military leave in accordance with applicable law
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