Assistant Director of Engineering

Lotte Hotel Americas • Seattle, WA

9h

About The Position

LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our journey in Seattle and share a great story that pursues love, freedom, and life to move the hearts of our guests. We are seeking professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.

To assist the Director of Engineering in maintaining the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel.

Requirements

• Education: Bachelor’s degree in specialized fields or higher
• Experience: Previous experience in engineering managerial role is preferred
• Excellent organizational and computer skills.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
• Strong verbal and written communication skills in English.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Ability to analyze data and trends and create strategies for improvement.
• Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills and the ability to make sound and timely business decisions.
• Results oriented with the ability to be flexible and work well under pressure.
• Excellent interpersonal skills with strong written and verbal communication abilities.
• Translate the Director of Engineering’s strategic priorities into clear, executable plans across teams, ensuring alignment at every stage
• Proactively reinforce leadership direction by keeping projects, decisions, and communications tightly connected to established goals
• Serve as a trusted extension of the Director by maintaining consistency in messaging, priorities, and execution standards
• Anticipate needs and remove obstacles to keep initiatives moving in step with leadership expectations
• Drive accountability by ensuring teams deliver outcomes that reflect the broader engineering vision
• Provide structured updates and insights that keep the Director informed, confident, and able to make timely decisions
• Champion a culture of alignment, where team efforts consistently support overarching organizational objectives
• Operationalize high-level direction into scalable processes, ensuring continuity and clarity across engineering functions
• Requires good communication skills, both verbal and written.
• Must have thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.
• Must have thorough knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.
• Must have experience in office procedures, ordering materials, securing bids, city codes and other applicable building laws, building construction, blueprint reading, etc.
• Working knowledge of federal, state and local laws
• Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy.
• Must show basic computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.)
• Must be knowledgeable about applicable laws regarding the operation of hotels and restaurants.
• 2000 hours of supervised work experience in HVAC / Refrigeration
• 06A specialty electrician's license
• Boiler operator grade V
• Experience with Johnson Controls Metasys and/or 410 Metasys Basic Operator, Metasys Tech Program/Advanced Technician

Nice To Haves

• Other maintenance certifications

Responsibilities

• Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment.
• Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds. Verify completion of all repairs, replacement, and renovation projects to guest areas, offices and employee work areas.
• Assist in hiring, training, supervising, and disciplining department staff and all other staff under direction of the Engineering Department.
• Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor bids, budgets, and schedules. Follow prescribed safety procedures for personnel and equipment by the company and OSHA.
• Assist in maintaining effective Energy Management and Preventive Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
• Inform the Director of Engineering and hotel department heads on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems. Access and input information into a computer and generate reports.
• Maintain a close, cooperative relationship with other departments to guarantee effective communication.
• Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards.
• Supervise and maintain the availability, cleanliness and tidiness of items used in the department.
• Represent Lotte Hotel’s service standards to all customers and provide them with distinguished services.
• Respond to customer requests promptly and with accuracy
• Predict customer needs and strive to resolve complaints
• Maintain a high level of knowledge concerning hotel services in communicating with customers
• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Adhere to cash handling policies and procedures stipulated in the Cashier Bank Contract
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Benefits

• Medical, Dental, and Vision plans through Cigna that become available on Day 1 of employment
• Retirement Savings Plan (401k) with company matching
• Two weeks of Vacation Days
• Nine paid Holidays
• Three Personal Days to use every calendar year
• Public Transportation Discount (ORCA)
• Tuition Reimbursement Program
• A rich culture of Team Member Recognition
• A Learning and Development program for our top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees