The Salvation Army’s ESHRC is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal of the ESHRC is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis. All populations experiencing homelessness, including single men and women, couples, and families with children are accepted. The Assistant Director of the Eliza Shirley House Resolution Center (ADESHRC) supports the Director of Emergency Housing (DEH) on the day-to-day management and running of the Eliza Shirley House Resolution Center (ESHRC), which is a 24/7 trauma-informed emergency housing program. This includes directly supervising the Operations Manager and Case Managers. The ADESHRC completes all invoice processing and ensures smart data is completed. The ADRSFR works with the Director of Emergency Housing to develop the budget for ESHRC and monitors to provide monthly updates and ensure compliance. The ADESHRC supports the DEH to provide leadership and guidance to all program staff and residents, including maintaining a trauma-sensitive environment through the implementation of the Sanctuary Model at all levels of service provision. The ADESHRC supports the Operations Manager on staff retention to ensure safe staffing levels are maintained at a 24/7 facility. In the absence of the Operations Manager, the ADESHRC is responsible for adjusting the schedule to ensure safe staffing levels. Also, the ADESHRC provides support to the Red Shield Family Residence and Eliza Shirley House, as requested. The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees