Assistant Director of Digital Accessibility Services

UT Southwestern Medical Center • Dallas, TX

2d

About The Position

The Assistant Director of Digital Accessibility provides institution-wide leadership to ensure accessibility is embedded across all digital environments. This role works in partnership with academic, research, clinical, and administrative leaders to establish strategy, oversee implementation, and promote best practices that advance equitable access to digital resources for all members of the community. Duties include: Program Leadership & Compliance Shape and guide the institutions digital accessibility strategy and roadmap. Ensure institutional alignment with federal and state accessibility standards and best practice Establish policies, procedures, and governance frameworks that advance accessibility. Operations & Oversight Provide oversight for accessibility initiatives, assessments, and remediation across digital platforms. Work cross-functionally to integrate accessibility into procurement, vendor management, and technology lifecycles. Monitor institutional progress through reporting, metrics, and continuous improvement. Training & Campus Engagement Build upon established accessibility training programs to expand awareness and capability. Collaborate with leadership, Information Resources and business stakeholders to sustain institution-wide education and resources. Advise faculty, staff, researchers, and technology teams on accessibility practices and tools. Collaboration & Governance Partner with leaders across academic affairs, business affairs, health system affairs, institutional advancement, compliance, legal and communications domains to support accessibility initiatives. Represent Information Resources on committees and governance groups related to accessibility. Stay current on emerging accessibility regulations, technologies, and trends, and share expertise across the institution. Perform additional duties as assigned.

Requirements

• Bachelor's Degree in business, healthcare, education, information technology, or a related field.
• Additional years of directly related experience may be considered on a year for year basis in lieu of stated degree requirement.
• 7 years of progressively responsible experience in digital accessibility, web development, instructional technology, information technology, development, or a related field.
• At least 2 years of supervisory/managerial experience is required.

Nice To Haves

• Master's Degree in information technology, accessibility, higher education administration, or a related field.
• Experience working in an academic medical center, research university, or healthcare setting.
• Familiarity with accessibility in clinical, research, and academic learning environments.
• Demonstrated expertise with WCAG, Section 508, and ADA requirements.
• Experience with accessibility testing tools and assistive technologies (e.g., screen magnifiers, captioning tools, etc.).
• Professional certifications such as CPACC, WAS, or CPWA from IAAP, preferred.

Responsibilities

• Shape and guide the institutions digital accessibility strategy and roadmap.
• Ensure institutional alignment with federal and state accessibility standards and best practice
• Establish policies, procedures, and governance frameworks that advance accessibility.
• Provide oversight for accessibility initiatives, assessments, and remediation across digital platforms.
• Work cross-functionally to integrate accessibility into procurement, vendor management, and technology lifecycles.
• Monitor institutional progress through reporting, metrics, and continuous improvement.
• Build upon established accessibility training programs to expand awareness and capability.
• Collaborate with leadership, Information Resources and business stakeholders to sustain institution-wide education and resources.
• Advise faculty, staff, researchers, and technology teams on accessibility practices and tools.
• Partner with leaders across academic affairs, business affairs, health system affairs, institutional advancement, compliance, legal and communications domains to support accessibility initiatives.
• Represent Information Resources on committees and governance groups related to accessibility.
• Stay current on emerging accessibility regulations, technologies, and trends, and share expertise across the institution.
• Perform additional duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees