Assistant Director of Catering and Conference Services

The Dunlin•Johns Island, SC

15h•$80,000

About The Position

Amid the timeless charm of the Lowcountry, the Assistant Director of Catering and Conference Services serves as the discerning curator of extraordinary gatherings — ensuring each celebration, from intimate soirées to grand weddings, unfolds with effortless grace and polished precision. Lead and supervise Conference Services & Catering Event Management functions, ensuring accuracy and effectiveness of all written communication and procedures. Demonstrate strong financial acumen by preparing accurate forecasts, establishing annual Strategic Plans and Financial Budgets, and maximizing revenue potential. Plan, execute, and oversee high-profile events, providing innovative solutions to challenges while balancing client needs with hotel goals. Manage client relationships throughout the event process, ensuring satisfaction and maintaining effective communication with all departments. Oversee and develop team members, including conducting performance evaluations, mentoring, and facilitating training for Conference Services and Catering Event Managers. Ensure compliance with Auberge standards for sales and marketing while maintaining knowledge of market-leading Catering and Event Management strategies. Manage vendor/supplier relationships for client needs and maintain proficiency in relevant software and technologies. Prepare and analyze financial reports, contribute to business planning, and make data-driven decisions to improve department performance. Demonstrate flexibility to work long and irregular hours, including weekends and evenings, as required by the position.

Requirements

5+ years experience in high-end or five-star hospitality environments, with proven success coordinating large-scale and VIP events
Exceptional client relationship and communication skills, demonstrating professionalism, discretion, and the ability to exceed guest expectations
Strong leadership and team management abilities, including mentoring event managers and collaborating cross-departmentally (banquets, sales, culinary, operations)
Advanced organizational and financial acumen, with expertise in budgeting, forecasting, contract negotiation, and maximizing event profitability

Responsibilities

Lead and supervise Conference Services & Catering Event Management functions
Prepare accurate forecasts, establishing annual Strategic Plans and Financial Budgets, and maximizing revenue potential
Plan, execute, and oversee high-profile events
Manage client relationships throughout the event process
Oversee and develop team members
Ensure compliance with Auberge standards for sales and marketing
Manage vendor/supplier relationships for client needs and maintain proficiency in relevant software and technologies
Prepare and analyze financial reports, contribute to business planning, and make data-driven decisions to improve department performance
Demonstrate flexibility to work long and irregular hours, including weekends and evenings, as required by the position