Assistant Director of Career Success

University of San Francisco

4d•$76,000 - $83,000

About The Position

Reporting directly to the Director of Career Success, the Assistant Director is a senior leader of the Career Success Team who fulfills CSC's mission to assist students and alumni in developing, evaluating, and effectively implementing their career plans. The Assistant Director operates with a high degree of autonomy, sets direction for department programs and data strategy, supervises staff and interns, and serves as the Director's designee for daily operations in the Director's absence. As a member of the larger staff in Student Life, the Assistant Director collaborates and cooperates across divisions and departments to create a supportive University community which encourages student learning and development in the Jesuit Catholic tradition. The mission of Student Life is to fully support holistic student development within a social justice framework centered in preparing students to be caring, socially responsible citizens in our global and local community.

Requirements

Master's degree required, preferably in Career Counseling, Counseling, or a related field.
3-5 years of related work experience required, preferably in career counseling, with demonstrated progression toward roles of increasing responsibility.
Direct experience working with undergraduate and graduate students and alumni in a college or university setting required.
Advanced knowledge of career and student development theory, career information, labor market information, and employment trends, with demonstrated ability to translate trends into program strategy.
Demonstrated success advising and facilitating career development independently, including with complex or high-need cases.
Proven experience selecting, implementing, and evaluating technology and digital tools for administrative and programmatic use, including emerging AI applications.
Demonstrated ability to function in a leadership capacity, working with minimal supervision and a high degree of autonomy in establishing priorities, managing competing demands, and making independent decisions on behalf of the department, including in the Director's absence.
Proven supervisory or team-lead experience, including hiring, training, and evaluating student or intern staff.
Strong ability and commitment to fostering a collaborative team environment.
Excellent verbal and written communication skills and a polished, persuasive presentation style suited to senior stakeholders.
High customer service values and an exceptional level of professionalism.
Demonstrated marketing, budget-conscious event planning, and project management experience.

Nice To Haves

Assistant Director will lead one or more of the following, at the discretion of the Director of Career Success, and dependent on current staffing levels: Annual redesign of Pre- and Post-Appointment Surveys in Handshake. Collection and analysis of student appointment surveys to measure counseling experience and service utilization; identify trends and build targeted communications for specific student populations, including first-generation, international, disabled, and veteran students. Undergraduate/graduate population surveys assessing workshop content, scheduling, and CSC utilization, and translate findings into program changes.

Responsibilities

Serve as the Director's designee for daily operations of the career coaching/advising function in the Director's absence, including assignment of class-presentation requests and oversight of service-delivery quality.
Serve as one of the leads for the career counseling intern program: own hiring, training, scheduling, and supervision, and coordinate with other university departments on intern development and cross-training.
May supervise career counselor, including onboarding, training and weekly 1:1 supervision.
Participate in hiring, training, and mentoring of full-time staff.
Represent Career Services on campus committees and in strategic planning groups.
Supervise student assistants supporting CSC operations, as assigned.
Provide individual and drop-in career counseling to students and alumni, including complex or high-need cases, on values, interests, skills, personality, and goals.
Advise on advanced job and internship search strategy, including resumes, cover letters, interviewing, networking, LinkedIn, Handshake, and salary/benefits negotiation.
Administer and interpret the full range of career assessments (including FOCUS II) and evaluate new assessment tools for departmental adoption.
Represent CSC in professional networks with colleagues at peer institutions to shape service and program content.
Design, manage, and evaluate the department's full workshop and industry-panel curriculum, including development of new programs and topics.
Own the annual review, update, and evaluation of workshop content and evaluation instruments each semester.
Lead research and evaluation of new tools and AI applications for integration into CSC processes and operations.
Own the department's strategic outreach plan and serve as primary liaison, at a program-leadership level, to one or more schools: McLaren Undergraduate School of Management, School of Nursing and Health Professions, College of Arts & Sciences, or School of Education.
Lead integration of NACE Career Readiness Competencies across CSC programs, class presentations, workshops, and the Career Champions Program.
Cultivate employer and alumni relationships to build career-readiness programming and workshops; represent Career Services at regional and national professional associations and community events.
Direct planning and execution of major CSC events, such as career fairs, speaking engagements, and promotional activities, coordinating support from CSC staff.
Other duties as assigned.