Assistant Director of Advancement Services and Stewardship

Loras College•Dubuque, IA

10d•Onsite

About The Position

The Assistant Director of Advancement Services and Stewardship supports the mission of Institutional Advancement by ensuring the integrity of donor data, gift processing, stewardship, and scholarship administration. Working collaboratively with the Advancement team, this position enhances the donor experience through accurate advancement operations, meaningful donor recognition, and comprehensive scholarship stewardship while supporting the College's fundraising and engagement priorities.

Requirements

Ability to accept responsibility and account for his/her actions.
Ability to adapt to change in the workplace.
Ability to work independently with minimal supervision.
Ability to grasp and understand the larger issues surrounding the College as a business entity.
Ability to communicate effectively with others using the spoken word.
Ability to communicate in writing clearly and concisely.
Ability to understand the viewpoint and objectives of internal and external College constituents.
Ability to make critical decisions while following College procedures.
Ability to recognize the value of a diverse workforce to the College.
Ability to demonstrate conduct conforming to a set of values and accepted standards.
Ability to be truthful and be seen as credible in the workplace.
Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Ability to organize and direct oneself and effectively supervise others.
Ability to effectively build relationships and maintain rapport with internal and external constituents.
Knowledgeable of Microsoft Office Suite including Word, Excel and PowerPoint.
Good math and English skills.
Well organized and detail oriented.
Proficient keyboarding ability.
Able to use standard data entry/office equipment.
Ability to keep confidential all donor records.
Ability to organize and prioritize work and meet multiple deadlines.
Ability to follow oral and written instruction in detail with accuracy and efficiency.

Nice To Haves

Bachelor's degree in a relevant field is preferred. Equivalent combinations of education and related professional experience will be considered.
Prior experience with Raiser's Edge NXT or relational database systems is preferred but not required.
The ideal candidate demonstrates strong analytical and organizational skills, exceptional attention to detail, curiosity, initiative, and the ability to quickly learn new systems and processes in a collaborative environment.
Raiser's Edge NXT other Database familiarity desired.

Responsibilities

Maintains the integrity of the College's constituent relationship management (CRM) system by processing gifts, managing constituent records, and ensuring the accuracy of donor and biographical data.
Manages processing of charitable contributions through multiple giving channels, including online giving, electronic funds transfers, payroll deduction, matching gifts, and other forms of charitable giving, while ensuring timely gift receipting and donor acknowledgements.
Serves as a primary liaison with the Business Office and other campus partners to reconcile gift transactions, support data integrations, and ensure accurate financial and constituent records.
Supports fundraising operations through reporting, data analysis, system maintenance, and continuous improvement of advancement services processes.
Coordinates the administration and stewardship of endowed and annual scholarships, including recipient communications, thank-you letters, donor reports, and scholarship impact materials.
Collaborates with Office of Financial Planning and other internal partners to ensure accurate scholarship reporting and meaningful stewardship of scholarship donors.
Develops and implements stewardship strategies that recognize donor generosity and strengthen long-term philanthropic relationships.
Partners with development officers to coordinate donor acknowledgements, stewardship communications, recognition initiatives, and donor impact reporting.
Maintains records for endowed funds, named funds, giving societies, named spaces, and other donor recognition opportunities.
Provides exceptional customer service to donors, alumni, students, faculty, staff, and campus partners while serving as a positive ambassador for Loras College.
Supports continuous improvement of advancement operations by identifying opportunities to enhance processes, stewardship practices, and data integrity.
Performs other duties as assigned.