Assistant Director of ACT

Access: Supports for Living•Mount Vernon, NY

6d•Onsite

About The Position

The Assertive Community Treatment (ACT) Assistant Program Director is a critical leadership position at The Guidance Center of Westchester (TGCW). Established in 2018, TGCW’s ACT program is an evidenced-based practice that offers treatment, rehabilitation, and support services, using a person-centered, recovery-based approach, to individuals that have been diagnosed with serious mental illness (SMI). Typically, individuals served by ACT have a serious and persistent psychiatric disorder and a treatment history that has been characterized by frequent use of psychiatric hospitalization and emergency rooms, involvement with the criminal justice system, alcohol/substance abuse, and lack of engagement in traditional outpatient services. ACT services are provided by a mobile, multi-disciplinary team who meet at the program participant’s residence, hospitals, public spaces, and in mutually agreed upon settings in the community that meet the participant’s needs. ACT supports recovery through a highly individualized approach that provides participants with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects. The nature and intensity of ACT services are developed through the person-centered service planning process and adjusted through the process of daily team meetings. The goal of ACT services is to assist individuals to achieve their personally meaningful goals and life roles. ACT integrates the principles of cultural competence, addressing the impact of discrimination/stigma, and inter-system collaboration into its service philosophy. An essential aspect of ACT is recognizing the importance of family, community-based, and faith-based supports.

Requirements

LCSW or LMHC required.
Master’s degree in Social Work or Mental Health Counseling
Experience with electronic medical record documentation.

Nice To Haves

Minimum one year of supervisory experience preferred
Bilingual Spanish speaking a plus.

Responsibilities

Support the ACT Director in ensuring a high-performing culture aligned with agency values and mission and contribute to the team spirit, positivity, and collaboration in care delivery to program participants.
Provide program and clinical leadership including supervision of interns and 2-4 staff.
Responsible for a small caseload of program participants.
Promote, support, and monitor staff development in evidence-based practices inclusive of the ACT model, ensuring that ACT integrates best practices and achieves its goals and objectives.
Supervise and/or conduct intakes and complete admissions documentation in accordance with guidelines.
Complete and/or ensure the completion of all documentation of contacts with program participants in electronic medical record and CAIRS system, adhering to regulatory compliance, clinical appropriateness, participant goal(s) and billing needs.
Review and sign off on documentation in electronic medical records for supervisees (and other team members when needed) to ensure regulatory compliance, clinical appropriateness, participant goal(s) and billing needs.
Support ACT Director with developing/maintain protocols, workflows, and policy and procedure manuals to ensure that the program meets all regulations, guidelines, and quality assurance requirements.
Support ACT Director with developing/maintaining systems to monitor participant care on regular basis and proactively address concerns.
In absence of ACT Director, lead team meetings and clinical case conferences and provide supervisory and management support to all staff.
Function as Family Specialist on the team in order to comply with OMH requirements.
Spend approximately 50% of time providing direct services to participants.
Take on-call shifts and provide support to on-call staff as needed, especially related to crisis intervention.
Performs other duties as needed to ensure the success of the program.