Assistant Director for Fitness and Aquatics

Santa Clara University•Santa Clara, CA

14d

About The Position

The Assistant Director for Fitness and Aquatics reports to the Director of Recreation and serves on the senior management team of Campus Recreation. The role is administratively and programmatically responsible for implementing, promoting, directing, evaluating, and executing aquatics and fitness programs for students, faculty, staff, alumni, and university guests. The Assistant Director makes decisions about program operations and leads, develops, and mentors student staff teams while working with campus constituents, third-party vendors, and service providers. The position manages the day-to-day operations of the Sullivan Aquatics Center and supports operations at the Pat Malley Fitness and Recreation Center and other Campus Recreation facilities. It administers fitness and aquatics programming, including pool scheduling, group exercise, training, and personal training; maintains relevant web and social media content; uses program data to inform decisions; and manages access and registration software. The Assistant Director also develops policies and procedures, supports budgets and revenue goals, oversees equipment and maintenance, and contributes to department-wide operations, planning, safety, and collaboration. The role recruits, trains, schedules, supervises, and evaluates student and part-time on-call lifeguards, fitness instructors, and personal trainers. It coordinates staff training and emergency protocols, teaches American Red Cross certification courses as needed, and maintains relationships with campus departments and program participants. The position may serve as an interim in other program areas and may take on other duties and projects as assigned. Flexible hours, including evenings and weekends, are required.

Requirements

Bachelor’s degree required; a related field is preferred. A master’s degree is preferred.
American Red Cross Lifeguard/CPR/AED and First Aid Instructor (LGI) certification, or American Red Cross Lifeguard/CPR/AED (LG) and First Aid certification with willingness to obtain LGI certification within the first six months of employment.
American Red Cross CPR/AED and First Aid instructor certification, or willingness to obtain certification within the first 90 days of employment (or complete the bridge if LGI certified).
Understanding and support of the Jesuit tradition of education and commitment to service, community, diversity, and serving the diverse campus community.
Ability to work effectively with students from different cultural, ethnic, racial, and socioeconomic backgrounds, with sensitivity to how personal experiences affect the transition to the university environment.
Oral and written communication skills, including the ability to deliver workshops and speak to groups of various sizes.
Organizational skills, including time management, multitasking, and project completion.
Commitment to customer service for internal and external department customers.
Experience with technology used in daily processing and statistical tracking, and with recreation-services and student/facility scheduling software.
Sound judgment and decision-making ability.
Experience developing, implementing, and evaluating programs, specifically in aquatics and fitness.
Experience managing and mentoring student and part-time on-call staff.
Willingness to work flexible hours, including evenings and weekends.
Ability to meet the physical demands of the position, with or without reasonable accommodation.

Nice To Haves

Master’s degree in a related field.
Two or more years of experience in a collegiate environment, including extensive involvement with student development and supervision, specifically organizing Campus Recreation programming; graduate assistantships may count.

Responsibilities

Manage the day-to-day operations of the Sullivan Aquatics Center and assist with operations at the Pat Malley Fitness and Recreation Center and other Campus Recreation facilities as needed.
Administer fitness programs and create and maintain personal training programs for students, faculty and staff, and alumni members.
Develop and maintain training for students to become nationally certified fitness instructors and personal trainers.
Develop and oversee scheduling and administration of pool hours and aquatics programs.
Coordinate with the weight-room equipment maintenance contractor on preventive and current maintenance documentation, parts orders, and equipment beyond repair.
Schedule and administer fitness offerings, including group exercise, small-group training, instructional training, and personal training.
Maintain aquatics and fitness program pages on the Campus Recreation website and promote programs through social media.
Use data to guide decisions about aquatic program times, fitness class schedules, and other processes; develop effective ways to communicate services and offerings.
Manage and troubleshoot program registration and fitness-attendance access software.
Coordinate with the Assistant Director for Memberships and Operations to ensure the service desk has accurate information about fitness-related services.
Mentor student employees and build team cohesion.
Recruit, hire, train, schedule, supervise, and evaluate student and part-time on-call lifeguards, fitness instructors, and personal trainers.
Conduct monthly staff meetings and assist with customer service, diversity, and emergency-response training for facility employees.
Coordinate staff in-service training on emergency, accident, and incident protocols and update emergency action plans as needed.
Develop and implement fitness-area and fitness-program policies and procedures, including emergency procedures, facility access, equipment maintenance, registration, and personal training procedures.
Assist with department policies, operating procedures, safety and risk management, risk identification, special-event planning, and student orientations.
Ensure compliance with applicable university, state, and federal laws, policies, and regulations.
Set and meet annual aquatics and fitness revenue goals; assist with management of related operating and student wage budgets; and guide the Student Coordinator on program sales and tracking.
Serve as an interim in other program areas as needed, including for day-to-day operations and emergency situations.
Maintain or pursue active involvement in professional organizations and assist with long-range strategic planning for fitness-area use, equipment, and program improvements.
Inventory and maintain aquatics and fitness equipment.
Advocate for Campus Recreation program areas, including Aquatics, Facilities, Fitness, Intramural Sports, Club Sports, and Bronco Kids All Sports Camp.
Serve on departmental and University committees as needed and approved by the Director.
Teach American Red Cross certification classes and/or challenges as needed and work with Assistant Directors to ensure employees receive required American Red Cross training.
Maintain working relationships with University departments, including the Center for Student Involvement, Risk Management, Wellness Center, Associated Students, and Athletics.
Develop and maintain relationships with students, faculty, staff, alumni, and program participants; promote interdepartmental communication and collaboration.
Seek supplemental funding through grants and/or sponsorships.
Help foster a culture of sustainability in Campus Recreation and contribute to the university’s goal of fashioning a more just, humane, and sustainable world.
Perform other duties and projects as assigned.
Identify causes of problems, recommend process improvements, exercise sound judgment, solicit customer feedback, develop efficient workflows, prepare progress reports, and ensure operational functions are complete, accurate, and timely.