Assistant Director, Family Engagement

RHODE ISLAND PARENT INFORMATION NETWORK•Warwick, RI

5d•Onsite

About The Position

The Assistant Director provides overall management, direction, coordination, and administration for one or more large social service or care coordination programs serving children and families. The role includes planning, implementing, and evaluating program activities; supervising staff and directing program leadership team members; developing and managing budgets; supporting funding and grant development; and developing and implementing program policies and procedures. The Assistant Director ensures program deliverables are completed on time and within budget by tracking progress toward goals, maintaining quality controls, coordinating activities across the organization, and preparing, reviewing, and submitting accurate reports to RIPIN leadership and funders. The position reports to a Director/Senior Director, who provides mentorship and support for further leadership development. RIPIN uses a peer model to support people with special healthcare and education needs across the lifespan. Founded in 1991 by parents of children with special needs, the organization remains peer-led, with a majority of its board and more than three-fourths of its staff being parents or caretakers of loved ones with special needs. RIPIN’s peer professionals help more than 45,000 Rhode Islanders each year navigate healthcare, schools, and other support systems.

Requirements

High school diploma or GED required.
An equivalent combination of education and experience may be required to successfully perform the position’s duties.
Experience coordinating or managing programs, projects, or services, including planning, implementation, monitoring, and reporting.
Experience fostering collaboration across teams, programs, community partners, and stakeholders.
Advanced knowledge of Rhode Island systems of care, especially children’s and disability services, and general knowledge of health, education, behavioral health, and community-based services across the lifespan.
Demonstrated leadership and management skills, including the ability to supervise, coach, mentor, develop, and support staff while fostering accountability and collaboration.
Knowledge of program administration, including implementation, evaluation, quality improvement, compliance monitoring, and outcome measurement.
Ability to develop, monitor, and manage program budgets and resources with fiscal accountability.
Excellent interpersonal, relationship-building, and communication skills.
Ability to work independently and lead cross-functional collaboration across programs.
Ability to analyze complex information, identify trends and challenges, and make sound recommendations.
Ability to communicate complex information clearly through reports, presentations, correspondence, and verbal communication.
Strong organizational and project management skills, including the ability to manage multiple priorities, meet deadlines, and monitor deliverables.
Ability to present to small and large audiences, including consumers, stakeholders, and professionals.
Proficiency in Microsoft Office365 applications and experience with case management databases, data analysis, reporting tools, and performance measurement systems.
Ability to travel independently and provide reliable transportation, with a valid driver’s license and proof of automobile insurance meeting Rhode Island minimum requirements.
Ability to work effectively in office-based and community settings and adapt to changing operational and programmatic needs.

Nice To Haves

Associate’s or Bachelor’s degree in Human Services, Social Work, Public Health, Healthcare Administration, Education, Business Administration, or a related field.
Experience with grant-funded programs, contract deliverables, regulatory requirements, or program compliance.
Experience preparing reports, tracking outcomes, and using data to support program performance and continuous improvement.
Personal experience navigating social, healthcare, education, and/or healthy aging systems and services for oneself or a family member.
Demonstrated knowledge of RIPIN’s programs, mission, vision, and values.

Responsibilities

Oversee assigned program operations to ensure activities meet funder, partner, RIPIN, statutory, regulatory, quality, and contractual requirements.
Build and maintain effective, collaborative relationships with funders, community partners, and other appropriate stakeholders.
Direct, supervise, and support assigned staff and program leadership team members to ensure effective implementation, performance, and accountability.
Partner with the Directors Team to improve coordination, communication, and service delivery across RIPIN programs, reduce duplication, and advance agency-wide goals.
Monitor progress toward program goals, deliverables, timelines, and outcomes; identify risks or barriers; and collaborate with senior leadership on solutions.
Stay informed about the changing needs of the people and families served and the systems of care that support them; recommend ways to keep programs relevant, responsive, effective, and efficient.
Maintain grant and reporting schedules, prepare and review required reports, ensure timely submission, and monitor compliance with funder expectations and deadlines.
Develop, implement, and communicate updates to program policies, procedures, workflows, and quality controls.
Research new or alternative funding sources and write grants and other funding proposals with support from senior leadership.
Attend meetings and conferences required by funders or RIPIN, and participate in assigned RIPIN meetings.
Perform other duties and responsibilities as assigned.