Assistant Director Environmental Services I Environmental Services I Day I Full Time
About The Position
The Assistant Director of Environmental Services (EVS) leads departmental operations, staff supervision, and administrative functions, to ensure a high quality of cleanliness for patients, visitors, and staff, and a professionally managed environmental services program. This position provides insight to the Director regarding operational and financial performance, departmental goals, and key performance indicators. The Assistant Director leads managers, supervisors, and staff to implement the strategic plans and policies as set by the department and ensures staff are completing work in accordance with such goals and regulatory standards. This role conducts regular quality assurance surveillance, collaborates with the departmental stakeholders/customers to seek feedback regarding opportunities, and formulates action plans to recognize improvement. This position regularly reports operational performance status to leadership and implements strategies to optimize employee engagement, patient experience, operational/financial performance, and regulatory compliance. This role actively participates in direct responsibility of operational areas and provides coverage to managers/supervisors as needed to ensure sufficient staffing for EVS operations. The Assistant Director oversees supply inventory and equipment accessibility/functionality, as well as conducts timekeeping/payroll practices, recruitment interviews, employee relations, regulatory compliance, quality rounds, and performance evaluations for direct reports and staff. The Assistant Director covers for the Director of Environmental Services during absences.
Requirements
- Bachelor's degree in hospitality, healthcare, business or related field OR 5 years of management experience in environmental services (preferably in healthcare).
- 3 years of management experience in environmental services (preferably in healthcare) if Bachelor's degree is obtained.
- Knowledge of health, safety, and industry regulatory agencies.
- Excellent verbal and written communication skills.
- Ability to prepare and deliver professional presentations.
- Proficiency in MS Office Suite.
- Experience in EVS software systems preferred.
- Proven success in leading teams to exceptional outcomes in a complex, fast-paced environment while providing outstanding service.
- Demonstrates a positive, customer service and employee-oriented attitude.
- Ability to interface effectively with all members of the healthcare team to render exceptional service to customers.
- Ability to respond to unexpected situations in a calm and productive manner, prioritizing the well-being of patients.
- Will operate vehicle as a Non-frequent driver.
Nice To Haves
- Certified Healthcare Environmental Services Professional (CHESP) credential preferred.
Responsibilities
- Leads departmental operations, staff supervision, and administrative functions.
- Ensures a high quality of cleanliness for patients, visitors, and staff.
- Provides insight to the Director regarding operational and financial performance, departmental goals, and key performance indicators.
- Leads managers, supervisors, and staff to implement strategic plans and policies.
- Ensures staff are completing work in accordance with goals and regulatory standards.
- Conducts regular quality assurance surveillance.
- Collaborates with departmental stakeholders/customers to seek feedback regarding opportunities.
- Formulates action plans to recognize improvement.
- Reports operational performance status to leadership.
- Implements strategies to optimize employee engagement, patient experience, operational/financial performance, and regulatory compliance.
- Actively participates in direct responsibility of operational areas.
- Provides coverage to managers/supervisors as needed to ensure sufficient staffing for EVS operations.
- Oversees supply inventory and equipment accessibility/functionality.
- Conducts timekeeping/payroll practices.
- Conducts recruitment interviews.
- Manages employee relations.
- Ensures regulatory compliance.
- Conducts quality rounds.
- Conducts performance evaluations for direct reports and staff.
- Covers for the Director of Environmental Services during absences.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
