Assistant Director, Employee Wellbeing

Boston CollegeNewton, MA
$67,350 - $84,200Onsite

About The Position

The Assistant Director, Employee Well-Being is responsible for the strategic design, execution, and continuous improvement of well-being initiatives. This role focuses on enhancing the employee experience by addressing physical, mental, emotional health. This position will operate with a high degree of autonomy, managing vendor relationships, analyzing organizational health data, and partnering with cross-functional leadership to embed a culture of wellness into the Boston College workforce.

Requirements

  • Bachelor’s degree required
  • 3–5 years of progressive experience in program/event management, or human resources operations
  • Ability to translate complex data sets into actionable program adjustments.
  • Exceptional communication skills with a proven track record of working with executive leadership and cross-functional partners.
  • Strong organizational skills to manage multiple initiatives simultaneously from conception to execution.

Nice To Haves

  • Master's degree or professional certifications in Human Resources, Health Promotion, or a related field preferred.

Responsibilities

  • Design and implement new well-being programming that supports the Boston College workforce needs.
  • Address mental and physical health challenges in the workplace by implementing robust support systems, manager training, and psychological safety initiatives.
  • Research emerging industry trends, public health recommendations, and peer institution frameworks to conceptualize innovative, competitive well-being initiatives.
  • Participate in the technical and operational launch of each initiative, ensuring smooth platform registrations, live seminar facilitation, or physical health fair execution.
  • Actively track initial enrollment, manage day-of technical troubleshooting, and supervise coordinating staff to guarantee a premium end-user experience for employees.
  • Own relationships with third-party wellness vendors, Employee Assistance Programs (EAPs), and digital health platforms.
  • Evaluate vendor performance, negotiate renewals, and ensure high service delivery.
  • Manage the annual well-being budget, optimizing resource allocation to maximize program adoption and return on investment (ROI).
  • Maintain up-to-date knowledge of and compliance with relevant employment laws (e.g., ERISA, HIPAA, ADA, ACA) as they relate to wellness incentives and data privacy.
  • Establish key performance indicators (KPIs) to measure program engagement, behavioral changes, and overall business impact (e.g., reduction in burnout, retention rates).
  • Utilize pulse surveys and focus groups to gather employee sentiment and pivot strategies based on real-time data.
  • Create campaigns that drive awareness and high participation in well-being benefits.
  • Build and manage an internal network of "Well-Being Champions" across different departments to drive grassroots engagement and localized initiatives.
  • Pay and reconcile monthly reimbursable unemployment invoices.
  • Check claim details for any that could be fraudulent or that should be contested.
  • Track H-1B and Green Card filings and ensure department-level posting requirements are met before engaging immigration counsel.
  • Maintain all documentation received.
  • Ensure state and federal workplace posters received from the vendor are distributed to campus departments for posting.
  • Respond to requests for employee files and subpoenas for documents.
  • Support employee wellness events that occasionally fall outside of normal working hours to include mornings, evenings, and weekends and those that are held outdoors.

Benefits

  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
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