Assistant Director Clinical Program Management

Cambia Health Solutions • Boise, ID

1d • Hybrid

About The Position

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia’s dedicated team of Clinical Program Management leaders are living our mission to make health care easier and lives better. As a member of the Health Service Organization team, our Assistant Director Clinical Program Management partners with Healthcare Service senior leadership to optimize operational governance, communication, and execution in support of day-to-day clinical operations, clinical program management, and strategic objectives. Leads a team that drives and supports the Healthcare Services leadership team, along with project implementation and Clinical Program performance oversight to ensure program deliverables are met while striving to improve care quality, enhance consumer experience, and reduce cost. Responsible for clarifying and strategizing on business objectives, build program structure, establishing program / project direction, providing counsel to senior management, direct cross-functional teams, and influence change. Direct and oversee the end-to-end program definition and governance, as well as coordination of business/vendor partners. This role works closely with external strategic partners and customers, and with internal business partners across the organization to advance Healthcare Services' clinical initiatives in a matrixed environment, coordinating with all stakeholders involved – all in service of creating a person-focused health care experience. As a people leader, you are willing to learn and grow, understanding that leadership is a craft that is continuously honed as you support your team and the lives that depend upon us. What if your next leadership opportunity let you influence change at every level — from the frontlines of clinical operations to the executive table? Ready to lead a team where your work doesn't just move the needle? Then this role may be the perfect fit.

Requirements

• Bachelor's degree in business, marketing, or computer science
• 10 years of experience in business planning, project management, and/or product management
• 3 years' supervisory or leadership experience or equivalent combination of education and experience
• Demonstrated ability to plan, organize, budget, and prioritize operational activities; manage resources effectively; establish measures for success; and deliver against program and project deliverables in a smoothly run business environment.
• Proven people leadership skills, including managing and developing high-performing teams, managing managers, directing vendors, and influencing senior executives and leaders across the organization.
• Exceptional communication, facilitation, and presentation skills across all levels of the organization, including the ability to resolve complex issues, build consensus among diverse stakeholders, and manage strategic partner relationships.
• Success driving multiple complex initiatives simultaneously in fast-paced, ambiguous, and matrixed environments, integrating collaboration across departments to achieve results.
• Strong strategic thinking skills with the ability to identify key business issues and opportunities, develop business strategies, and drive results across internal teams and external partners.
• Exceptional judgment, problem-solving, and analytical skills, including the ability to make sound, data-driven decisions leveraging reporting, analytics, and operational metrics.
• Proven ability to create effective business cases with associated return on investment and total cost of ownership, and to secure resources and commitment from cross-functional stakeholders.
• Ability to see the big picture, understand business priorities, and translate strategic objectives into operational execution.
• Strong influencing, relationship-building, and collaboration skills with the ability to effectively lead and engage cross-functional, multi-disciplinary teams in fulfillment of roles and responsibilities.
• Ability to function effectively in a highly ambiguous environment while maintaining focus on outcomes and organizational goals.

Nice To Haves

• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

Responsibilities

• Leads strategic and tactical execution of complex business plans, budgets, and transformations across multi-location environments; develops and manages master roadmaps; integrates strategic plans among business units; and oversees implementation of multiple complex projects, policy updates, and process improvements aligned with Healthcare Services' strategic direction.
• Sets objectives, breaks down work into process steps, develops schedules and task/people assignments, establishes program governance, drives accountability, monitors results and metrics, manages functional quality and budget adherence, and ensures timely completion of deliverables in compliance with department, regulatory, and contractual standards.
• Participates in monthly and annual budgeting and strategic planning; supports strategic meetings for timeline and metric development; develops methods for measuring the impact of pilots and process improvement activities; and identifies and communicates new opportunities to enhance organizational performance.
• Develops senior management meeting documents; regularly communicates organizational objectives and team goals; provides thought leadership and industry expertise; creates a sense of urgency while maintaining a calm environment; and identifies, escalates, and resolves critical risks and issues using contingency planning and sound risk management.
• Develops and fosters collaborative partnerships with internal and external stakeholders; partners with multiple teams to drive change and operational excellence; and collaborates across departments to resolve issues and achieve rapid, sustainable progress for business operations.
• Creates and manages high-performing teams through hiring, performance management, development, retention, and succession planning; establishes clear performance expectations; fosters an effective work environment; and ensures colleagues receive recognition, feedback, and growth opportunities.
• Provides leadership and oversight of vendor management and implementation teams to ensure quality, cost, and efficiency goals are met; makes recommendations on vendor selection; and manages the team supporting clinical program and project implementation, including cost stewardship, UM Programs, CM Plus, and organizational initiatives.
• As a member of our strong leadership community, you will provide direction to your team, engage them towards common goals and create a positive experience that helps people flourish.

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager