Assistant Director, CCFA

Child Care Resource Center • Chatsworth, CA

21h • Hybrid

About The Position

Under general supervision of the Child Care Financial Assistance (CCFA) Program Director, the Assistant Director is responsible for strategic initiatives and program outcomes through planning, organizing, implementing, directing, representing, evaluating, and monitoring of the CCFA departments including directly and indirectly supervising management and staff assigned. The Assistant Director oversees CCFA departments focused on providing services for families/children. The Assistant Director ensures consistent fiscal and management oversight of their assigned CCFA departments across all offices and locations. This position oversees CCFA operations and strategic community partnerships within Los Angeles County and San Bernardino County, emphasizing operational collaboration, partnership development, and systems integration to focus on cultivating child, family and community well-being. The Assistant Director upholds the Agency’s mission, vision, and values by promoting a culture of respect, collaboration, and excellence in service to children, families, and staff.

Requirements

• Bachelor’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field AND 10 years of management experience in a public agency, case management, social services, or early childhood program.
• Working knowledge in Child Development.
• Three years of direct supervisory experience managing large, multi-site teams, with demonstrated responsibility for personnel management functions such as hiring, training, performance evaluation, and staff development.
• Comprehensive knowledge of developing and overseeing large scale department budgets, preparation of strategic analyses and reporting.
• Master’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field AND Five years of management experience in a public agency, case management, social services, or early childhood program.
• Working knowledge in Child Development.
• Three years of direct supervisory experience managing large, multi-site teams, with demonstrated responsibility for personnel management functions such as hiring, training, performance evaluation, and staff development.
• Comprehensive knowledge of developing and overseeing large scale department budgets, preparation of strategic analyses and reporting.
• Intermediate proficiency level using Microsoft in Outlook, Excel, Word, and PowerPoint.
• Experience using virtual meeting platforms (i.e., Zoom).
• Experience in budget development and management; grant management and program compliance; report preparation; and identifying and implementing service and facility improvements.
• Background check required.
• Live Scan Clearance / DOJ Fingerprinting
• MVR / DMV clearance in accordance with CCRC’s liability insurance provisions
• Child Development Permit
• CPR / Pediatric CPR certification
• Federal Debarment Checks
• Credit & Bankruptcy Check

Nice To Haves

• Background in Social Work or experience working within social services programs supporting children and families.
• Ability to converse, write and/or translate in English and Armenian / Spanish

Responsibilities

• Directly supervise Program Managers across Los Angeles County and San Bernardino County and ensure effective systems are in place for managing the employment cycle, including staffing, supervision, communication, performance evaluation, scheduling, and staff development.
• Provide ongoing leadership, coaching, and support to promote high performance, accountability, and professional growth among staff.
• Facilitate onsite and virtual regular staff meetings to communicate updates, ensure alignment with agency goals, and foster collaboration across teams.
• Oversee assigned CCFA departments, which may include but are not limited to Case Management, Enrollments, Stage 1, Bridge, Provider Payments, Provider Liaison, Customer Service Center, or other departments as established by the Agency.
• Establish and maintain administrative policies and procedures to ensure efficient program operations and compliance with all contractual, county, state, and federal regulations.
• Collaborate with the Continuous Quality Improvement team to implement policy and procedure updates and ensure required training programs are delivered.
• Lead the development and management of strategic partnerships with Affiliated County departments, school districts, community-based organizations, and coalitions focused on family stability and childcare access.
• Serve as CCRC’s primary liaison to county leadership, representing the CCFA Division in regional initiatives that support early learning, family well-being, and provider engagement.
• Collaborate with internal divisions and external partners to coordinate service integration, joint programming, and referral systems that strengthen community impact.
• Collaborate with managerial representatives from other divisions to resolve employee site-specific issues.
• Maintain a knowledge and understanding of all applicable contract requirements, agency policy and legislative issues as they may affect program funding and implementation.
• Responsible for the consistent application of contract requirements and program regulations throughout the division.

Benefits

• Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager