Assistant Dining Room Manager

Vicar's Landing•Ponte Vedra Beach, FL

3d•Onsite

About The Position

The Assistant Dining Room Manager is responsible for supervising, training, and directing all front-of-the-house staff, providing support to the Dining Room Manager and Supervisors. This role involves ensuring timely service, proper billing, staff training, and adherence to safety and sanitation guidelines.

Requirements

At least a high school diploma
Fine dining waitstaff and host/hostess experience
One to two years dining room supervisory experience required
Ability to read, write and speak English, perform simple arithmetic, and follow oral instructions in English.
Ability to interpret and explain the menu, answer, or refer questions, coordinate the meal service process, and respond to requests.
Must be able to bend and pick up items from the floor and reach above head to remove items from shelves.
Ability to work in close cooperation with Members, guests and staff with courtesy, tact, and graciousness.
Must possess understanding of hospitality, customer service, table service technique, personal hygiene, and professional appearance.
Must be at least 18 years of age to assume bartender activities when necessary

Responsibilities

Supervises wait staff before, during and after meals to see they follow all policies and procedures. Assures timely service to each Member and that proper techniques are used in serving the membership.
Supervises Dining Room, special functions, and Pub on weekends and/or in absence of managers.
Assists in all areas of the Micros POS System, ensuring proper billing of all charges. Train staff in Micros.
Assists in interviewing, hiring, training, and evaluating new employees.
Assist with weekly schedule, yearly evaluations, and new hire paperwork for Dining Room employees.
Conduct a daily walk through of area of supervision. Communicate with the Dining Room Manager any situation regarding the operation of the Dining Room in a timely manner (i.e., equipment failures, incidents with staff or Members, supply needs, etc.).
Obey and enforce all safety and sanitation guidelines set up by the Dining Services Department, Vicar's Landing and Federal, State, and local laws. Instruct personnel and supervise subordinate personnel in methods of sanitation and safety. Report all accidents/incidents per department policies and fill out required reports as directed.
Abides by all established Vicar's Landing policies, procedures, and rules, including attendance. Maintains established standards of personal hygiene and cleanliness. Dresses to present a professional appearance. Attend in-service training as required. Participate in intra-departmental meetings.
Performs specific work duties and responsibilities as assigned by the Dining Services Director or Dining Room Manager.
Perform any other related duties as required or assigned.