Assistant Dining Manager

The Ohio State University • Columbus, OH

12d • $18 - $23 • Onsite

About The Position

The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or c-store. The operation serves approximately 2,500 students, staff and guests each day; supervises as many as 10-15 full-time regular employees and up to 300 part-time student employees in a diversity-valued organization; manages the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management and supervision of employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all employees in all aspects of facility operations; supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.

Requirements

• High school diploma or GED plus 4 years relevant experience.
• 1-3 years of experience in food service management or related field.
• Excellent customer service skills.
• Ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds.

Nice To Haves

• Bachelor's degree in hospitality management or related field.
• 6 years relevant experience.
• Knowledge of ServSafe Sanitation guidelines or similar food handler program.
• Experience working with HACCP principles.
• Excellent verbal and written communication skills.
• Experience managing Classified Civil Service, bargaining union member employees, and student staff.
• Knowledge of computerized ordering systems.
• Ability to speak effectively before groups of customers or employees of the organization.

Responsibilities

• Assists in the management of a university dining unit.
• Manages the production and service of food to students, staff, guests, and special groups.
• Manages the procurement and inventory of food and related goods.
• Supervises service and customer relations.
• Ensures meals are served in accordance with prescribed standards.
• Responsible for overall performance management and supervision of employees.
• Supervises the quality and quantity of food items produced.
• Orders product and takes inventories.
• Supervises inspection of incoming food and supplies.
• Orients, trains and coaches all employees in all aspects of facility operations.
• Supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests.
• Manages the student managers and the student personnel program.
• Works weekends, various hours, special events, and holidays as business need dictates.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED