Assistant Department Manager

Tilebar | Soho Studio LLC•Burlington, NJ

3d•Onsite

About The Position

The Assistant Department Manager is responsible for managing and overseeing the daily operations of the warehouse department. They will work closely with the department manager to ensure efficient and effective management of all aspects of the department, including staffing, inventory management, safety compliance, and customer satisfaction. This position will directly supervise a team consisting of a Lead Trainer, and other department employees.

Requirements

Candidates must be able to work a flexible schedule; including early mornings and late nights as required.
Partner and establish strong working relationships with other departments that provide support to the overall operation.
Strong leadership and communication skills, with the ability to motivate and direct a team.
Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
Excellent organizational skills, with the ability to manage multiple projects and priorities.
Proficient in Microsoft Office software including Excel, Word, and PowerPoint.
Knowledge of OSHA Standards and regulations.
At least 2 years of experience in warehouse operations, including shipping and receiving, inventory management, and personnel management.
Proficient in Microsoft Office Suite
Must have a valid driver's license.

Nice To Haves

SAP experience preferred.
WMS experience preferred.
PIT experience preferred.
Associate’s degree preferred.

Responsibilities

Manage and supervise the day-to-day activities of the warehouse department, including receiving, storage, fulfillment of orders, and shipping of products.
Ensure accuracy of employee time records and approve them within the allotted time frame.
Work with the department manager to develop and implement strategies to improve departmental efficiency and productivity.
Ensure compliance with all safety regulations and company policies and procedures.
Assist in the hiring, training, and performance evaluation of warehouse department staff.
Monitor and analyze inventory levels and make recommendations for adjustments as necessary.
Ensuring the correct supplies (consumables) are on hand to support the anticipated workload.
Ensure accuracy of all documentation related to inventory and shipping/receiving.
Oversee the maintenance and upkeep of warehouse equipment and facilities.
Provide excellent customer service to both internal and external customers.
Resolve any customer complaints or concerns related to the warehouse department.
Continuously identify areas for improvement and implement changes to increase efficiency and profitability of the department.
Ensure operational excellence in all warehouse areas. Efficient operations of warehouse management systems. Ensure processes and procedures are followed appropriately, efficiently, and safely in the warehouse. Maintain and organize all areas of warehouse so appearance is acceptable for our visitors, vendors, and customers.
Ensure proper training of new and assigned associates as it relates to their essential job functions.
Motivate, coach, and train respective Team Leaders and Team Members providing both informal (on floor teaching moments) and formal job performance feedback. Address and discuss disciplinary actions, as necessary.
Monitor work performance for compliance with company and department policies, including but not limited to attendance/punctuality, poor work performance, safety, production, etc.
All other duties and responsibilities as assigned.