New York Assistant Department Manager - Shipping & Receiving Syracuse University

Barnes & Noble Education, Inc. • City of Syracuse, NY

2d • $19 - $24 • Onsite

About The Position

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide, offering a unique retail environment focused on delivering essential educational content, tools, and merchandise. Our teams interact directly with customers, including students, faculty, administration, alumni, and the general public, to provide outstanding customer service for books, general merchandise, and other products and services for an academic community. We are seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Department Manager. This role requires knowledge of department and store operations to provide outstanding customer service to the academic and co-curricular community, ensuring the area of responsibility is maintained, properly merchandised, and operationally sound.

Requirements

• 2+ years’ experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Support all store operations and departments in partnership with the management team.
• Provide direct oversight of one or more departments in the store or for specified operational functions in the absence of upper management.
• Ensure that the area of responsibility is maintained, properly merchandised, and operationally sound.
• Assist in the daily operation of the store in partnership with the Assistant Store Manager, Department Manager and/or other members of the management team.
• Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation.
• Utilize analytical skills and knowledge of the campus to best manage day-to-day operations and make decisions.
• Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
• Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary.
• Maintain an appealing sales floor—tag, shelve, arrange, clean, and organize product or space within the store.
• Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Benefits

• Daily Pay earned wage access
• Employee Discount
• Paid sick time (accrued based on time worked)
• Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED