Assistant Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services, LLC • New York, NY

9d • $25 - $35 • Onsite

About The Position

At Pediatric Dentistry of Queens, we are committed to providing a fun, welcoming, and high-quality dental experience for children and families. We are seeking a highly motivated, organized, and experienced Assistant Dental Office Manager to lead and support our clinical and administrative teams, ensuring smooth operations and exceptional patient experiences every day.

Requirements

• 4+ years of dental experience, including 2+ years in a leadership role
• Proficiency with Dentrix or similar dental practice management software
• Strong knowledge of pediatric dental procedures, insurance, and billing
• High school diploma or equivalent required; college degree or advanced certifications preferred
• Excellent leadership, communication, and organizational skills
• Must be able to commute or relocate to Queens, NY

Responsibilities

• Oversee daily front and back office operations efficiently
• Lead, mentor, and support staff using a servant-leadership approach
• Manage scheduling, billing, daily closeouts, and clinical workflow
• Ensure compliance with HIPAA, OSHA, and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns professionally and empathetically
• Train staff on new systems, policies, and performance goals
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

Benefits

• Performance Bonuses & Annual Salary Reviews
• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Life Insurance Coverage
• FSA & HSA Options
• Paid Time Off (PTO)
• Aflac Supplemental Coverage
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED