Regional Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services • Plattsburgh, NY

6d • $90,000 - $105,000 • Onsite

About The Position

Regional Dental Office Manager - Full-Time Location: North Country, NY (Plattsburgh & Malone) Base Salary: $90,000-$105,000/year + Bonuses $5,000 Sign-On Bonus Lead a growing pediatric dental team with purpose and heart! About Us North Country Pediatric Dentistry and Pediatric Dentistry of Malone are respected and fast-growing pediatric dental practices focused on creating a fun, welcoming environment for kids and families. We are currently seeking a highly motivated, organized, and experienced Regional Dental Office Manager to lead our clinical and administrative teams with excellence. This is a full-time, on-site leadership position offering competitive pay, performance bonuses , and a supportive team culture. Compensation & Perks Base Annual Salary: $90,000-$105,000 (commensurate with experience) $5,000 Sign-On Bonus Performance Bonuses (Recurring) Annual Salary Reviews Laptop + Remote Access Provided Full Benefits Package 401(k) Retirement Plan Medical, Dental, and Vision Insurance Life Insurance Coverage Flexible Spending (FSA) and Health Savings Accounts (HSA) Paid Time Off (PTO) Aflac Supplemental Options Employee Discounts Schedule Full-Time | 42-48 hours/week Monday - Friday On-Site at our Malone and Plattsburgh, NY locations

Requirements

• 4+ years of dental experience , including 2+ years in a leadership role
• Proficiency with Dentrix or similar practice management software
• Strong knowledge of pediatric dental procedures, insurance, and billing
• High school diploma or equivalent (required)
• Excellent leadership, communication, and organizational skills
• Must be able to commute or relocate to the North Country Region.

Nice To Haves

• College degree or advanced certifications (preferred)

Responsibilities

• Manage all daily front and back office operations
• Lead and support staff using a servant leadership approach
• Oversee scheduling, billing, daily closeouts, and clinical flow
• Ensure full compliance with HIPAA, OSHA , and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns with professionalism and empathy
• Train staff on new systems, policies, and performance goals
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

Benefits

• Base Annual Salary: $90,000-$105,000 (commensurate with experience)
• $5,000 Sign-On Bonus
• Performance Bonuses (Recurring)
• Annual Salary Reviews
• Laptop + Remote Access Provided
• Full Benefits Package
• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Life Insurance Coverage
• Flexible Spending (FSA) and Health Savings Accounts (HSA)
• Paid Time Off (PTO)
• Aflac Supplemental Options
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED