Assistant Dental Office Manager

Aspen Dental Management • O'Fallon, IL

21h • Onsite

About The Position

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives. This role involves performing daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. You will participate in an eight-week training program to succeed in your role. The position requires providing superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. You will work collaboratively with other members of the dental team to provide exceptional patient care, consult with patients on treatment options provided by the clinical team, and verify insurance payment and collection, ensuring high quality of care. Under the direction of the Manager, you will supervise and reinforce the daily tasks and priorities of the non-clinical team, review data day to day to evaluate the impact on the practice, and oversee scheduling and confirming patient appointments. You will also be responsible for verifying insurance payment, collection, balance nightly deposits, and credit card processing. Additional tasks may be assigned by the Manager.

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Nice To Haves

• college degree preferred

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing

Benefits

• paid time off
• health
• dental
• vision
• 401(k) savings plan with match
• Career development and growth opportunities
• Free continuous learning through TAG U

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED