Assistant Dental Office Manager

Aspen Dental Management • Gulf Breeze, FL

1d • Onsite

About The Position

At Aspen Dental, the Assistant Dental Office Manager, also known as an Operations Lead, plays a crucial role in providing security and job stability within a world-class dental service organization (DSO). The company offers a best-in-class training program, competitive compensation, and flexible scheduling to support career growth. This role provides an opportunity to contribute to communities and positively impact patients' lives. Aspen Dental prioritizes its employees, offering a generous benefits package including paid time off, health, dental, vision, and a 401(k) savings plan with a match. Employees benefit from career development and growth opportunities, a collaborative and innovative culture, and free continuous learning through TAG U. The Assistant Dental Office Manager reports to the Manager and is responsible for daily front office tasks, aiming to create lasting impressions and build trust and loyalty with patients. New hires participate in an eight-week training program to ensure success in the role.

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Nice To Haves

• College degree preferred

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Perform additional tasks assigned by the Manager

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with match
• Career development and growth opportunities
• Fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees