Assistant Dental Office Manager

Aspen DentalSt. Charles, MO
Onsite

About The Position

At Aspen Dental, the Assistant Dental Office Manager, also known as an Operations Lead, plays a crucial role in providing superior patient service and supporting the daily operations of the dental practice. This position offers job security and stability within a world-class dental service organization (DSO) and includes a best-in-class eight-week training program, competitive compensation, and flexible scheduling. The role focuses on creating lasting impressions, building trust and loyalty with patients, and positively affecting their lives by giving back to communities. The company emphasizes a 'You First' approach, fostering a fun and supportive culture that encourages collaboration and innovation, and provides opportunities for career development and continuous learning.

Requirements

  • High school diploma or equivalent
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail oriented

Nice To Haves

  • College degree preferred

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits and credit card processing
  • Additional tasks assigned by the Manager

Benefits

  • A generous benefits package that includes paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with match
  • Career development and growth opportunities to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free continuous learning through TAG U
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