Assistant Dental Office Manager

ProSmile•Lexington Park, MD

3d•$24 - $28•Hybrid

About The Position

ProSmile is seeking an Assistant Dental Office Manager to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that fosters learning and empowers change for growth and success. This role offers competitive pay and a comprehensive benefits package. As an Assistant Dental Office Manager, you will be provided with the necessary tools and support to ensure your success. This is a unique opportunity to join a growing organization with potential for career advancement into higher positions within the company.

Requirements

High School diploma or GED required
Experience using Outlook, Word Excel preferred
Easily able to learn new technologies and systems required
Work experience in an administrative function and/or customer facing role required
Working knowledge of dental or medical front desk duties and responsibilities preferable
Previous dental office management work experience preferable
Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed

Responsibilities

Maintains control of patient scheduling
Addresses and resolves patient complaints
Reviews patient charts making corrections with posting if needed
Takes on the responsibility of the Treatment Plan Coordinator in some offices
Has working knowledge of all insurances; handling of claims, attachments for claims
Maintains collection controls and systems
Oversees daily closeout functions as well as daily deposit with the corporate office
Coordinates end-of-month functions with the corporate office & Dental Practice Manager
Monitors patient A/R
Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager
Contacts maintenance for all office equipment in need of repair for optimum function
Following up on unresolved task
Performs miscellaneous job-related duties as assigned
Coordinating office needs with Dental Practice Manager