Assistant Dental Office Manager

Aspen Dental Management•Fayetteville, GA

1d•Onsite

About The Position

At Aspen Dental, the Assistant Dental Office Manager, also known as an Operations Lead, is a full-time role focused on providing security and job stability within a world-class dental service organization (DSO). The position offers a best-in-class training program, competitive compensation, and flexible scheduling to support career growth. This role provides an opportunity to contribute to communities and positively impact patients' lives. As an Assistant Dental Office Manager, you will report to the Manager and be responsible for daily front office tasks and duties, aiming to create lasting impressions and build trust and loyalty with patients. New team members participate in an eight-week training program to ensure success in the role.

Nice To Haves

High school diploma or equivalent
College degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented

Responsibilities

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Perform additional tasks assigned by the Manager