Assistant Customer Service Manager

Albertsons Companies•Burlington, VT

7h•Onsite

About The Position

We're looking for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team. In this role, you'll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that's second to none. You'll be the go-to for training and supervising our awesome staff, tackling customer inquiries and complaints like a pro, and making sure our store policies and procedures are top-notch. If you've got stellar leadership skills, top-tier communication abilities, and a passion for delivering amazing service, we want to hear from you!

Requirements

Stellar leadership skills.
Top-tier communication abilities.
Passion for delivering amazing service.
Pride in the work you do, whether big or small.
Belief that food is central to all our lives.
Energy from helping customers and fellow associates.
Enjoyment in smiling and making others smile.
Eagerness, willingness, and desire to learn & grow.
Belief that being a part of your community matters.

Responsibilities

Help keep daily operations running smoothly.
Ensure customers leave with smiles.
Create a shopping experience that's second to none.
Train and supervise staff.
Handle customer inquiries and complaints.
Ensure store policies and procedures are top-notch.

Benefits

Diverse and Inclusive work culture
Competitive Wages paid weekly
Flexible work schedules
Associate discounts
Leaders invested in your training, career growth & development.
Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
Vacation / Paid Time Off
Medical
Dental
Vision
Disability insurance
Life insurance
Sick pay
PTO/Vacation Pay or Flexible Time Off
Paid holidays
Bereavement pay
Retirement benefits (pension and/or 401k eligibility)
Quarterly bonus (for eligible associates)