Assistant Customer Service Manager

Albertsons CompaniesPortland, ME
Onsite

About The Position

We're looking for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team. In this role, you'll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that's second to none. You'll be the go-to for training and supervising our awesome staff, tackling customer inquiries and complaints like a pro, and making sure our store policies and procedures are top-notch. If you've got stellar leadership skills, top-tier communication abilities, and a passion for delivering amazing service, we want to hear from you!

Requirements

  • Pride in work, whether big or small.
  • Belief that food is central to all lives.
  • Energy from helping customers and fellow associates.
  • Enjoyment in smiling and making others smile.
  • Eagerness, willingness, and desire to learn and grow.
  • Belief that being a part of the community matters.
  • Stellar leadership skills.
  • Top-tier communication abilities.
  • Passion for delivering amazing service.

Responsibilities

  • Help keep daily operations running smoothly.
  • Ensure customers leave with smiles.
  • Create a shopping experience that's second to none.
  • Train and supervise staff.
  • Handle customer inquiries and complaints.
  • Ensure store policies and procedures are top-notch.

Benefits

  • Diverse and Inclusive work culture
  • Competitive Wages paid weekly
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development.
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off
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